Wyndham Houston Hobby Airport

y

You get what you pay for, I guess. It was definitely better than spending 12 hours in the Houston airport. The front desk staff was short on the phone but nice in person. Felt clean enough to shower and sleep. The outside looks a little rough. The airport shuttle driver was nice and quick!

I booked this property through Expedia due to the amenities offered such as pool hot tub and fitness center when I got there the property was not at all as described the pool was not open neither was the hot tub the fitness center smelled and the wallpaper was coming off the walls due to the water damage coming from the walls the holes were staying in the ceilings were stained from water damage the carpets smelled horrible my room was OK but not as I had pictured nor did it have a refrigerator or microwave When I approach the staff most of the staff said they would see if they could get me in a different location however failed to do so and that all their other locations were booked I ended up spending three days with no amenities and no one even approach the manager with my issue nor did I receive a call from them Obviously they were not concerned and we’re just in to grab the money although they grossly misrepresented their hotel and the amenities offered If I had known the condition as well as the amenities were lacking as they were I would’ve stayed in a much less expensive hotel during my stay personally I want a full refund just because of the inconvenience and the misrepresentation

Sketchy

Made the reservation the day of arrival so felt no need to ask for a refundable rate. No where on the booking site did the hotel indicate that it was under renovation & construction and there was no hotel signage out in front of the hotel. If I had known, never would have booked the hotel. The hotel should disclose in their booking engines that the hotel is under renovation. They charged me even though I did not stay to check in. I know that I did not ask for a refundable rate but as I was on my way, and if they had disclosed the hotel was under renovation, I wouldn’t have booked. They refused to offer a refund. Will never stay in another Wyndham brand hotel due to their poor communication. The condition of the hotel should be noted in their description on the hotels.com site.

The room was fine, bedding was clean, felt safe while in the facility. Building was run down and either badly damaged or under construction.

Ok for airport transport but dont expect cable, internet or phone service. Management is non-responsive, flippant and not accomodating. Also forget vending food if you slide in after hours. Not even a vending machine in sight.

This place was under renovations. I missed the place because there was no sign for the hotel. Some things seem a little inconvenient but all things worked and the most important item (the bed) was very comfortable. The stay was good and convenient for my location traveling to.

Affordable room for the night

Staff rude