Comfort Inn & Suites Arlington Heights - Buffalo Grove

Better experience than the last time I stayed at this location a year ago. New ownership has definitely been an upgrade. I would not have stayed here again if there was not a change in ownership / management.

Somwhat run down. Not many amenities

Great! I would stay there again.

Standard for the price you are paying, the staff is friendly but you can tell they have to say hi to you every time you walk by, gets a little excessive when you make several trips to the car. My room was on the first floor, near and exit. I’m not sure if it was from outside or from the internal exit, but the overwhelming smell of cigarettes was present periodically. Fairly clean, but quickly updated. Many details were missed

Did not like the pet idea but understand they are allowed

Enjoyed a peaceful and quiet stay here. Rooms are spacious and clean and beds with extra pillows very comfortable. Conveniently close to the highway and airport. Free parking and room cleaning on request.

Extremely dirty and dusty walls , broken shower head dripping water the entire stay . Had to keep asking for towels so we would not slip and fall . No security lock on the main door , the patio door handle was broken off also no security bar in the patio door we were on the first floor so did not feel safe . Do not recommend to stay here

The Staff was really nice, We had clean towels all the time and my little issue I had, the staff resolve the problem real fast.

I received very friendly customer service. Check-in and check-out were super easy. I didn't get to have their breakfast but I saw many people enjoying their breakfast buffet. The bed was comfortable and the room was very nice and clean.

Very comfortable stay, clean facilities, room, and common areas. Breakfast was good!