Suburban Studios Montgomery East I-85

Worst hotel stay ever! Room smelled bad. Old, shabby furnishings. Hand towels only, no bath towels. Pillowss stunk like old cigarettes and sweat. Most uncomfortable bed. Water damage everywhere, smelled like mold. The check in lady charged me for the room, even though I paid throgh hotels.com. She said i would have to talk with hotels.com to resolve that issue This is NOT a 7+ rating as you stated. It isnt even a 1! Absolutely horrible!

It was in a good location nice room but noisy at night.

Thumbs up

Easy to find but the property was unprofessional and overbooked. I believe it was just a communication issue but it was resolved poorly. Customer service on the phone helped me get a refund but I basically resolved all my own issues. The hotel was useless, I don't mean to be harsh because the young lady at the desk was kind but unavailable when I came to check in for an hour. Then didn't know if she had any rooms, then just told me I don't know what to do and stared at me. I got a refund and booked an airbnb but probably won't use expedia again for awhile. I'm sorry

Worst hotel i have ever stayed in. All night shouting. Room roaches. Should bot be on any site

Bed bugs and dust mites?

This place need to be shut down! It was so nasty a pig wouldnt enjoy it! Roaches was everywhere and the light sockets was covered in roach poop

It was a nightmare. Tiny Cockroaches everywhere. I had to buy an insecticide but that did not still help. Was so afraid to carry my stuff home for fear of getting my own house infested!

Dozens of roaches in my room, in each slave all night long they were found like “roommates.” Very poor cleanliness. Smell of uncleanliness. I would be embarrassed to have my business associated with them, if I were hotels.com; somehow labeled by hotels.com as “good,” it was completely subpar.

I don't think the price for guest laundry is customer friendly.