Fairfield Inn & Suites Saginaw

There was no toiletry supplies in our room. Very loud throughout the hotel even though it was not busy, you could hear every footstep and conversation.The hot water, was actually scolding hot, could only turn on about half way after burning arm. Staff had zero concerns when I said my stay was only Ok at checkout in the morning and wanted no conversation about it.

Please, never accept room 214. It is right above the lobby and the sliding door in the lobby booms throughout this room. It sounded like a 1960’s hot rod starting up outside in the parking lot every time the door opened/closed. It made for a very miserable nights sleep as the door opened on a regular basis until about 1:00 AM and then occasionally all night long. Wasn’t impressed by the breakfast either but some of that may have been because of the terrible nights sleep. They may have given us the room (right next to the elevator as well) because we booked through Expedia but no way of telling. Either way, avoid this hotel entirely, or demand a different room if they assign you to 214.

Liked everything of this location, facility and staff.

Beds were extremely soft and made it difficult to sleep. This is the only negative feedback I have. Housekeeping disturbed us 1 hour prior to check out to clean. This was extremely rude and aggressive, never experienced this before. Woke me up before my alarm was set for.

They were under construction and we weren't informed. Also the sidewalks were not shoveled or salted. The room was okay but the door seal was broken and the toilet loose in the bathroom. Pool was freezing and there was construction dust everywhere.

Hotel was under renovations and I was unaware when I booked. The staff was absolutely amazing and addressed our needs immediately. They were really nice. However, we had an issue with our room and the Manager was supposed to contact us. I tried calling back after the weekend for a follow up, and I never received a call back. I followed up again a week later and still no call back. It’s been a month now. I was assured I would get a call back this time, nope!

Everything was really good except the pool. It is way to cold to go swimming in it and it is an inside pool.

Amazing

Always clean and staff is great