Courtyard by Marriott Boise Downtown

The layout of the lobby was nice

My bathroom wasn't as clean. Floor, toilet and shower had hair... I wiped it away. The fridge had spilt brown stuff in it.. I cleaned that too. I booked a king room but received a room with 2 queen beds... The hotel was very loud people were running down the hall yelling which isn't the fault of the hotel, but just to note it is right next to the college.

1st floor

Got a late check out and we still got disturbed before late check out.

Its okay. Parking shared with a Chick fil a so a liitle crowed at time in front of hotel. Ground, lobby, hallways kept clean. Check in was easy. Room was clean, you can tell its old but updated. Out TV didnt work but they sent someone up within 5 mins. He worked on it for about 10 mins but got it working, Bed was soft so we got a good night sleep before heading to airport at 5am. Decent place to stay for the right price.

Good location

The hotel is convenient for downtown appointments, but business travelers should be aware that this is not a property I can recommend. I’m an extensive traveler and a Marriott Lifetime Titanium member, and my recent stay raised several concerns. I arrived late at night and had both called ahead and noted in my reservation that I needed a first floor room. Despite that, it took three different employees to attempt to accommodate the request during check in. When checking out, I never received an emailed receipt. I called the hotel—still nothing. I had to call again before it was finally sent. The receipt itself was surprising, listing every minor detail, including items like tuna spread [companies don’t require or need granularity] and several outdated food products still in the pantry. It did not reflect the level of professionalism I expect from a Marriott property. Also, had breakfast in the morning…UGH! Eggs were gross, way overcooked and the restaurant was not very well run. Given these experiences, I’ll be choosing a different Marriott hotel for future trips to the area.

Everything!