JW Marriott Atlanta Buckhead

My friends and I stayed at the JW Marriott Buckhead, and it was absolutely amazing. Better yet, is absolutely beautiful, spotless, and screams true luxury. In fact, we booked a large room with adjoining rooms for our daughters, which was perfect for our family and friends stay and the rooms were really large. Additionally, might I add, that the front desk customer service receptionist was beyond pleasant and welcoming, including the valet to the lounge staff (Sheron). We also stayed on the 16th floor and the window views of Atlanta were unbelievable. The rooms were indeed spotless, the king-size bed and sheets were extremely comfortable, and the pillows were like clouds. The 25th floor lounge food and room service food were very delicious; in addition to the lounge being beautiful and super clean. Lastly, The JW Marriott is right next door to Lenox Mall. This was a major plus. Therefore, the JW Marriott Buckhead is now in my top three for superior hotels in Atlanta, and I will definitely be returning. I was extremely satisfied with my entire experience.

Cassandra was very nice and helpful.

Fancy clean very upscale

I liked everything

Not many facilities. Very basic hotel

The reception tries to defraud us. We reported issue to Marriott head office

Decided to stay here for one of the Pure Rooms. In theory, a Pure room should help with creating an allergen free environment with the air quality and cleaning protocols. Having the air purifier is a big bonus in these rooms. I also think it would be helpful if the Pure rooms were in better condition overall and were absent of other environmental allergens like mold. This property is quite old and is showing signs of its age. The bathroom had mold and there was cracking in the mouldings in the room. The bed was comfortable but some of the sheets were dirty. Compared to other JWs we’ve stayed at, this one didn’t meet the luxury experience you expect for the JW name and rates unfortunately. I think the standards for Pure rooms need to be reviewed at the execution level as the marketing is on point with many hopeful travellers looking for a solution to environmental allergens.

The room was exceptionally clean and room service was state of the art

The staff was truly outstanding—welcoming, attentive, and incredibly helpful throughout our stay. The room and bathroom were beautiful, clean, and very comfortable, with both the bed and sofa bed being excellent. The hotel was very kid-friendly, breakfast was amazing and included, and overall it was a great value. We would absolutely stay here again.

Nothing to dislike. Highly recommended.