Charleston Santa Teresa Cartagena

You don’t need to go out from the Hotel. There is everything excellent and more.

Hotel is clean and beautiful. The staff is friendly and very helpful. Everything is within walking distance of the hotel.

I loved everything about it especially the location

Excellent services good quality of amenities, the staff very good

Great location, staff and property

The location is great, the hotel itself is also very good. The breakfast / restaurant location is very enjoyable and the staff are friendly and helpful. The room was also very nice and the bed very comfortable. The rooftop location by the pool could benefit from additional shade / parasols. This is a minor point but the hotel could do more to disguise the view on the outside air conditioning units when up on the rooftop (not visible from all areas however). Overall a very good hotel in a good location.

Recibimos muy mal trato de Roy y Yarlenis, nos cobraron extra por una menor de 14 años cuando teníamos la reservación de una habitación para 3 personas, desconocieron que mi hijastra fuera la hija de mi esposa pidiendo documentación del padre, fueron mal educados, súper groseros y este hotel no vale lo que cobran, nos sentimos robados y no regresaremos , no lo recomendamos y ojalá que algún general manager supervise el mal customer service de esas amargadas personas Roy y Yarlenis .

Wonderful staff, amenities and cleanliness. Walking distance to main attractions.

100% recommended excelente in all aspect

Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.