Quality Inn & Suites Danville East

Staff were lovely. Disappointing that pool was not operable.

Our room was clean and comfortable, and surprisingly quiet given we were next to the elevator.

Some of the common areas were not terribly clean. The shower water pressure was weak. It was fine, but not worth nearly $200.

The hotel was great! Very clean, beds were very comfortable, but the staff member was very rude. We did not get to the hotel until after midnight, and the staff member was outside smoking when we walked up to the front doors he asked if we had a reservation in a very rude tone, and then when we said yes we do, he acted annoyed that he had to come do his job. Once we were at the front desk he didnt ask my name or anything just stood there in silence for a good 2-3 minutes, finally i just hand over my drivers license and then my husband was going to pay for the room with a different credit card and the staff member says "no the card has to be in her name since she booked the room" we travel alot and have never had any issues with this before. I pay for our room and he hands over the room keys doesnt say thank you or anything. Ive never had a hotel staff be so annoyed and or treat a customer so poorly before. The hotel was great just poor customer service.

Breakfast was goid

The room had a strong animal oder. Could have been cleaner

A good place to get a nights sleep

I was pleasantly surprised by the cleanliness of our room for the price. The only issue was a torn comforter.

Less noise

Place is a bit run down. Spots on the walls. Cracks in the bathroom. Ok, but could use some superficial up.

Staff was super friendly and helpful. Property was lacking in some basic maintenance and cleanliness.

Lack of attention to detail in cleaning. Example would be behind bathroom door it was dirty. The breakfast was lacking and the entire time we sat there the staff was talking loudly about personal things. Not a welcoming environment, to say the least.