Sonesta Select Tinton Falls Eatontown

Great hotel. Clean, quiet, convenient for getting to our concert venue. However, the check-in process on the day we arrived was awful. When we arrived at 4:20 there were 4 people ahead of us and only 2 staff checking in guests. By the time it was our turn there were 7 people wising behind us in the lobby and outside to check in. Two guests almost got into a fight over the wait. And the manager disappeared.

Nothing

2 dead roaches in the room. When I told the front desk, they simply said “We’ll tell housekeeping”.

terrible manager!!!!!!! Can’t get anyone on the phone. Booked a room for $130 and my debit card is changed $320 and no help not answering. Need someone to contact me NOW

The hotel is great. The staff were suoer kind and helpful. Rooms and lounge are extremely comfortable. Not much to do or eat around the hotel. Highly recommended

Hot water and better water pressure in shower

Clean and fairly comfy

I liked that it was clean. I needed extra blankets and the person at the check in desk went out of her way to get these for me. The price was very good for 2 nights (around $260 for a king size bed, Sept. 8-10 stay).

Hotel was dirty. Garbage cans around the facility were overflowing. Bugs on the ceiling of our bathroom. Dust all over lamps in our room. No complimentary breakfast. Most of the staff did not speak a lick of English. Had to ask for the free coffee crafts to be filled up every morning. Did not see one staff member picking up Garbage or cleaning anything. I would not stay here again. Place is a dump. They need to get staff that have pride and care about the appearance of the place. Very sad that people have horrible work ethics and get paid.to.do absolutely nothing. Its a disgrace.

Frendly and excellent staffs