Contemplacion Resort & Spa

Beautiful grounds, great restaurant, pleasant staff and comfortable accommodations

Nothing

The room was nice and the property is in a really nice location. Breakfast was good, though dinner was super expensive and the worst meal we had in a week.

We didn’t have wifi in our unit for an entire day because the concierge kept gaslighting us and telling us that it actually works, or that it was the weather. It took almost 24 hours of us showing evidence repeatedly for them to agree to call a technician and figure out that the issue was an unplugged router. The hotel explained that the wifi often doesn’t work anyways, so do with that what you will. When we arrived half of the unit was soaking wet with cleaning supplies which got all over my baby. There was an empty beer bottle sitting on the patio. The water filtration system wasn’t working. The water in the kitchen sink didn’t get hot and no dishwasher so had to wash dishes in the bathroom. The “kitchen” was completely bare-no forks or knives, no freezer, None of the equipment in the gym was usable. There is no tv and just a projector, which was nice but complicated to set up (not to mention the projector requires wifi to work). Nothing was explained in the welcome book, which just contains spa treatments and tour bookings. The door made a couple loud beeps every time we opened it (even from the inside), which was really inconvenient with a sleeping baby. The worst part is that we booked a loft thinking that would be best for the views, but they gave us the unit next to the road, so half of our view was of the fence and road. There were always people walking along the road right next to our window so it was sometimes loud and there was no privacy if we kept the blinds open. I wish would have booked a

Bonitas instalaciones, personal atento y agradable, comodidad ,vistas, tranquilidad.

Nice rooms and good food in the restaurant

Dogs barking all night long

The breakfast, live music, outdoor fireplace & the room overall was great.

The eco friendly restrooms. Just not use to throwing TP in the trash. Plus there was an odor that came through the drains.