Comfort Suites Near Vancouver Mall

The staff was lovely and always helpful

Location

The shower drain was very slow.

This hotel is a pretty standard Comfort Inn, the room was large and the bed was good. The spaces and the linens were clean but the sheets were not smoothed or ironed. The air conditioner / heater worked. The small refrigerator and microwave worked. After calling to the front desk for help I was able to get the TV to work.

I was only there 2 nights and did not partake of the breakfast or any other amenities beyond parking in their lot. The doors at the end of the hall near the parking were not usable by room key, which seemed strange to me. I have some trouble walking and this made the journey extra long and painful to have to enter at the main entrance instead of the entrance nearest my room. I suppose the "long term parked" RVs on the street behind the hotel may be the reason for locking those doors even to people with room keys, but it was painful and extra walking for me.

Clean on the inside, surrounding area not the best

The manager was wonderful! Really kind, and helpful lady. We requested to have rooms together and they accommodated us and had our rooms ready early. Beds were super comfortable and rooms were decently sized. Everyone in our group was happy with the food and the hot tub. Cleaning staff is serious about their job and it shows. We have stayed at this location a few times and will likely continue to stay here when we are in town

Nothing - we have never had an unpleasant stay