Petousis Hotel & Suites

The private pool Comfortable and very clean room. Loads of space Friendly staff Quick journey from Heraklion airport

Food ok to poor - half board dinner especially disappointing so we opted to pay for food in the Petousis taverna instead Small bath towels WiFi very sporadic

Spoke to Maria from the Spa around the poolside re massage. No pressure and very easy to talk to. Booked myself in for an aromatherapy massage. The place is spotless and Maria made me feel very relaxed and comfortable, came out feeling much lighter and energised. Highly recommend.

We have just left after a wonderful week at Petousis hotel. What a quiet gem of a place! I was initially a little worried there wouldn’t be enough entertainment for my 3 year old but the pool and beach nearby provided plenty enough entertainment. There was occasionally entertainment in the evening but mostly the hotel was just so lovely and quiet - which was ideal for us. All the staff at Petousis are so friendly and welcoming (and clearly love children as so many learnt our daughter’s name and would always say good morning to her) but we need to give a huge shout out to Vagelis - the pool lifeguard. He never stopped! He wasn’t like lifeguards I’ve seen before, he would go out of his way to form a relationship with the children and adults around the pool and make them feel special. My daughter, Lily, loved him and really appreciated the toys he brought over/games he played with her. The sunbeds are plentiful and no matter what time of day you’re able to get one. We came back after a day at the pool at 2:30 and easily got sunbeds. We chose bed and breakfast and breakfast was always lovely with a vast amount of options - something for everyone. Eating out - there’s lots of options nearby. Our favourites were Waves (a beach bar/restaurant about 12 mins walk away) and Maxim (BEAUTIFUL food, about 5 mins away). Hotel was clean and modern. Rooms a lovely size and comfortable. If you’re looking to party late into the night at the hotel, probably not the place for you, but if you’re looking to relax and enjoy a peaceful time with some light entertainment provided, this definitely is the place for you. There’s also places like Heaven beach bar which is only a 5 minute walk down at the beach that serves delightful cocktails with a wonderful view. Thank you for a wonderful holiday!

We have had a lovely time at the Petousis Hotel. The breakfast is delicious, it is close to the beach and we had a lovely massage with Maria. I would definitely recommend!!

The pictures are amazing, so we booked this Hotel for our last night, canceled our previous one, to have a really nice finish to our trip and also be a bit closer to the airport. Location is ok, the nearby beach and cafe there are nice. The pictures you see from the restaurant and playground are from Taverna, that is not the same place where you will have breakfast or dinner, if you choose half-board. The Taverna is also nice, we had lunch there 😊 pool area is nice.

Several things we didn’t like: 1. Seemed like the lady at reception was new (which is not the problem), but she was left alone before she was fully trained, we had the feeling. We were left with some confusion at the check-in. 2. Booked a family room with garden view. I didn’t know that a wall is called a garden now 🙃 you can see the view in picture. I understand, not all rooms have views, but let me know that before I book. 3. The rooms are quite small and dark, smells a bit like mould, which unfortunately is present in the bathroom. 4. They have no insect net for the doors to terrace, there were no windows, so to have some fresh air we kept doors open, but the room was filled with mosquitoes quite fast and my older kid woke up covered in bites, on face and arms. Luckily baby was in another room. 5. Some confusion between departments. I didn’t go to breakfast. My husband wanted to order something at the pool bar for me, but they sent him to reception. Reception took his order, but at the end said he should better call the pool bar himself because they actually don’t know if they have everything. Sorry, what? 😄 then he went to the pool bar again and now they took his order. One hour later I received my coffee, juice and sandwich in the room 🙃 mind you it was not very busy at that time. Overall the hotel is not bad, it just does not meet 4* expectations both room and service wise. Our friends stayed at the junior suite and had wonderful room with nice view.

This is the most amazing Hotel I’ve been, like everything was so nice. The receptionnists are very welcoming. And special mention to MARIA!! Thank you so so much for the Body scrub and Mask that were perfect for my skin!! I’ll come back😊

Positives, lovely run hotel with 2 pools, small gym and spa. We had half board, breakfast was excellent, but the evening meal choice was not so good. Paid extra for evening meals in their Taverna Restaurant (which is better) Location great and other restaurants and supermarkets nearby.

Our room was a junior suite, bathroom set up very strange, no privacy for showering and using the sink. Shower very slippery.

Just had an excellent massage from John. Now completely destressed. Facilities were very good and created a relaxing atmosphere. Maria was very helpful and friendly and explained everything very well. Overall a great expetience.