Eskdaill Place Apartment

Everything

She haven’t returned the deposit until today

The door’s apartment wasn’t closing properly. The apartment was dirty and it smelled of smoke. Silverware and plates were dirty. The heating system wasn’t working. The bed mattress was completely broken through and pillows were so bad that we woke up every morning with back ache and neck ache. The bathroom sink is too tiny. The entire apartment wasn’t renovated and kind of run down, absolutely not as the pictures on booking show.

The location was excellent. The apartment has such potential to be a fabulous wee flat.

The flat could be fabulous if it had a deep and thorough clean and a coat of paint. It is perfectly well appointed but very tired/shabby and whilst not filthy, everything was a bit icky. My husband looked under the bed (not because he was checking but because he had dropped something) and found old biscuits and condoms (thankfully not used!) The worst thing was the smell of stale smoke, it hit us as soon as we walked in and was so overwhelming that we couldn't bear to stay in to eat so ate out every night (which defeats the purpose of staying in such a place). The smell was most definitely not wafting up from the flat below, it was from the lounge room of this flat. Upon arrival home we have had to launder everything as could still smell stale smoke. Sorry for such negative comments, we are not fussy/picky guests at all and don't like leaving bad reviews but it is such a shame as it could be such a lovely place with just a bit of TLC.

I like everything it was amazing and so clean and beautiful I would recommend it to anyone I am definitely going to stay again it is in a really good place too

Nothing everything was amazing there was nothing wrong with the place

Most of the facilities pictured functioned. A local shop for food supplies and plenty for anyone needing basics. A little smaller than it looks from pictures. It had been cleaned. There was a few items I'd expect such as tea, milk, soap, washing up liquid. The neighbours in the building were almost entirely quiet. Parking wasn't difficult.

The TV was only functioning via changing channel on the box. There was a remote which just functioned to switch off. The bath which was our essential was as pictured but, it could only be filled to 2cm water before the temperature went to very cool/cold rendering it to function as a very posh shower tray. I asked about it on tha app and a reply came suggesting to switch on the shower. We had. I think this demonstrated no expectation the bath would be used, or should be useable. There was town noise late at night of drunken people in the street and vehicles passing as might be expected. The space was very warm so it was hard to stay suitably ventilated and also sleep, typical of many town centres. The beds and sofa were poor quality/ comfort. It was better than camping. Adequate for 2 nights when going to a local festival, but not, I suggest, a lovely bolt hole I will return to again.

nothing

it was dirty, rust all over the drainer, cupboards had more half opened food (some out of date) then cutlery and crockery, 2 bath towels for 3 adults only, bathroom door wouldn’t shut let alone lock, hair on the floor, there were sponges and dishcloths shoved behind pipes in bathroom, guessing to stop a leak or that’s where the cleaners stored their bits, thick layer of dust on top of wardrobe, walls had dirty marks everywhere, dirty fingerprints all around door handles. there was a disgusting smell around the apartment that gave us a headache. we had to open all the windows and take a trip to the supermarket to buy antibacterial wipes and antibacterial room spray. we spoke to the owner who didn’t seem that bothered. we explained we couldn’t stay there. she offered the cleaners to come round but there was no way they could have sorted all these faults. we emailed the owner and requested compensation but was then asked why we had zoomed in the the dirty parts and also got told we were bullying! in no way was this person helpful or would come to any agreement. we paid £266 for two nights, was only in the apartment for a max of one hour. we have paid less and got 100% more cleanlinesses from other places we have stayed at through booking.com

The apartment was good and in a good location. If there was on site parking it would have been excellent. Overall happy with our stay.