ARRIVE Austin

Sharon at the front desk was just so welcoming. I normally don’t take the time for these reviews but she’s was too incredible.

This past Christmas Eve, I found myself in Austin, far from family and with a dear friend by my side. While I was the one checking into the Arrive Hotel, my three friends were staying at a more modest place down the street. But thanks to the incredible kindness of the Arrive Hotel’s management team, what began as a quiet evening quickly transformed into something magical. When I arrived, I was warmly greeted by Katherine, the restaurant manager. Even though she was off-duty and waiting to go home, she took the time to share the best local spots and made me feel truly welcomed. Inside the hotel, I met Alex, the bar service manager, who, despite the bar being closed, generously shared his expertise and recommended hidden gems around the city. Then, at check-in, Jason, the hotel manager, surprised me with a beautiful corner suite, a gift that turned my evening around. This generous gesture wasn’t just a gift to me; it was something I could share with my friends, who joined me later and got to experience the magic of that suite as well. It was a beautiful evening, and it was amazing to see how the kindness of the hotel’s management transformed a simple night into a heartwarming experience. It’s a reminder that the true spirit of Christmas is found in the generosity and warmth of others. I’m deeply grateful to Katherine, Alex, and Jason for making this Christmas Eve one I’ll never forget. It’s not often you encounter such genuine hospitality, and I’m thrilled to share this story with everyone.

Great design hotel in an amazing neighborhood with lots of bars and restaurants. We had a great 4 nights there. The valet is awesome - Luke was super courteous and helpful.