Comfort Inn Ellensburg

Just sleep

Don’t clean room room start smell no good in 2/3 days

Our room was very clean and comfortable. The desk clerk was very nice. We had a nice view out our window and we were close to the freeway so it was easy to arrive and leave. Good breakfast.

The first room we were given was not cleaned. We were given a 2nd room and it smelled heavily of smoking residue. We were taken to a third room. In the morning we discovered a patch of black mold about 1 foot in diameter above the shower in the bathroom. The staff was wonderful, but the accommodations and facility maintenance are lacking. The mold is inexcusable. This should be monitored as it can be very dangerous to our health.

Great people.

Staff welcoming

My sister and I wanted to split the bill when we stayed for 2 nights over Memorial Weekend. When we checked out we talked to the man behind the desk and he said he could handle it. It has been an absolute nightmare since then. We were both charged th $338 for 2 nights. We are now on June 9th and they are trying to tell us that we stayed for 3 nights and we have only received a partial credit, based on a 3-night stay. I will now be taking it to my credit card company. I will never stay at another Comfort Inn based on this horrific experience.

This is an older property, and it lacks some upgrades that we typically expect like an elevator to get upstairs and USB ports in the rooms for charging. Also, the room smelled very faintly smoky as though it had probably been used as a smokers room, many years ago and they just couldn’t get the smell completely out. On the other hand, the pool was nice and clean and the front desk people were helpful and pleasant. Reasonable value for the money. Some of the breakfast items were slightly stale but at least there was a breakfast provided.