Sonesta Select Laguna Hills Irvine Spectrum

Easy to book

Facilty and amenities

The best thing about the property was the staff. The front desk had a smile all the time despite having an influx of families come in due to the evacuations. The gentleman at the breakfast bar was great; he was friendly and knew how to make fantastic cappuccino and lattes.

The property was dirty. They had very minimal cleaning staff. Our room had pizza sauce on the carpet and it looked like someone wiped their mouth on the comforter. We asked for it to be cleaned but they just dropped sheets off at our door. I should not be expected to make a bed at a hotel! We had to wake twice for a new comforter and for the carpet to be cleaned. We also asked for fresh towels and the employee told me there were no clean towels on the premises because they were light on staff. This was Memorial Day weekend, why were they light on staff? The carpets throughout the hotel were also really dingy. I never went barefoot in my hotel room either.

Nice Views, and Balcony. Prices not bad.

UNSAFE FACILITY! I was INJURED because the Motion Sensor Light switch is located OUTSIDE the Bathroom. Once you close the door, the Light turns off and it becomes PITCH BLACK while you're either on the Pot 🚽, or in Shower. I SLIPPED, FELL, AND HIT MY HEAD ON THE TILE FLOOR SO HARD, I WAS BLEEDING IN 2 PLACES! When I informed the Front Desk, they acted like I didn't even exist!! I could take Legal action if I wanted to, but I mainly want them to fix the design flaw, so nobody else gets hurt!! If you are a Lawyer, feel free to contact me, if you want to take on my case Pro-bono. Organical Botanicals, Vashon, WA 98070.

Front girl.. she was nice

Room smelled, didn't think it was worth what I paid for. And the breakfast for was 10$ grab and go. They went based off where u booked from for them to tell you what you can get.

The spacious room

The smell of food that comes in through the ac and hallways lingering to the rooms.

Location was fine, l9ved how they have double doors in the room since next to the freeway. You can rest.

Towels, bed sheets and carpet had numerous stains. AC don't work properly. Furniture needs attention.

Location, good beds

Understaffed, trash outside on grounds, in hallways