Residence Inn By Marriott Austin South

They overbooked the Residence Inn (Memorial Day weekend) and didn't contact us until we arrived that they had cancelled our room reservation and moved us to another Marriott property nearby. No one at Hotels.com contacted us either until we arrived at the Residence Inn. How would you feel??

Everyone was kind and courteous and very accommodating

This is the worst time I ever had with Marriott, I woke up in the middle of the night with bed bugs and bits all over my body today is Monday and i'm still medicating the bits

AC was not working (98 degrees outside), maintenance was able to resolve the problem and eventually the room cooled down. The rooms were very dated, the property is in need of a renovation. Maintenance and Front Desk staff were very nice and professional.

This hotel definitely has a strong musty smell and is an older property, but it checked all the boxes I needed it to and I had a great stay! The pool was clean and great to have in the Texas heat. I would stay there again.

Ok hotel. Rooms are not as nice as the pictures...seem older.

In the hotel suite, we noticed there was only one tiny trash can in the bathroom. It would have made more sense to have another small trash can, perhaps leather, in livingroom.

Good breakfast choices but you had to go early. Otherwise dishes were empty. No other complaints.

The hotel had federal agents on scene that extended their stay. They moved us next door to a Marriott property. It was not as nice but they got me in a room and still offered a free breakfast if I wanted to walk across the parking lot.

Staff was coutious and polite. Checking in was fast and simple. The room was comfotable and com0lete - everything we needed for a pleasent stay. Enjoyable...would stay again and recommend to others.