One Broad Street

Nothing

Very poor and bad customer service i ever seen in my experience. Very bad staff and they are rude to the customer. The room was in under group and was a box room. When i complained the staff was so rude to me. It's spoiled my day and the journey. I never forget that experience and i never recommend anyone to choose that stay

Location was great, nice and clean.

It was smaller than we anticipated, the first 100 photos on the listing are the larger rooms. That’s our fault though for not noticing there was a difference!

Beautiful room , perfect location and great atmosphere

Good location near the sea front, Brighton pier is very near by and the bars, resturant and the lanes are also very close. There wasn't too much noise at night either

Shower had low water pressure, the door lock on the bathroom door managed to self lock that almost resulted in a cleaning challenge. Didn't really use the TV but the remote seemed to be basically broken

Would have liked to know in advance there were several flights of stairs to climb. I have limited mobility.