Courtyard by Marriott Pittsburgh Airport

Would be helpful to have USB ports in rooms. Both rooms smelled stale and smoky.

Did not get the king bed I booked. A/C did not work. Flashing bright light all night from smoke detector. Desk clerk didn't care. My husband is a lifetime Platinum member of Marriott.

Checking into this hotel was not fast and easy. The hotel is clean and to be clear 7 miles from the airport. The website show free parking, final bill was charged $10 per day. The rooms are clean and are what you would expect at a near airport hotel that gets a lot of quick wear-n-tear guests. The highlight of our stay was ZAIN at the Bistro! He was an incredible guest relations master! His memory was incredible. Guests that purchases coffee the day before he asked questions of their travels and was constantly asking if he could provide service to make their stay better. We travel all over the country and have not ever had that enjoyable of service at at Marriott Bistro!!! Impressive example of one employee making the most of their opportunity to improve the face of the location!!!

Clean, convenient, quiet

Shuttle service pick up was slow from airport

Zain the bar serving attendant was more than excellent. His service was immaculate, and he was very attentive. He was very knowledgeable, served with precision and was quick with service. Definitely made my dinner experience memorable. Hope to see him on my next Pittsburgh, PA work visit.

Combined coffee area, bar, and restaurant into one area. Well done and superb service!

We arrived on June 30. Decided to get something to eat in hotel lobby. Amy was our server. Told us it would be best if we paid cash for our meal. We never received a bill Amy just told us the amount we owed. Didn't realize until later that we were overcharged. Spoke to a manager the next morning. We were told the hotel is cashless and should have never paid the bill with cash. Our meal didn't show up in our final bill. Server Amy overcharges and then pockets the money for herself. After we spoke with manager someone was supposed to contact us. I guess since we left we aren't important any longer.

Everyone was very friendly and helpful. The shuttle to and from the Airport was easy. The Bistro has great food!