Travelodge by Wyndham Fort Wayne North

Place was trashed

Almost nothing.

This is no longer the Travelodge by Wyndham, but something called Three Rivers Inn. They did not honor my reservation, so I was forced to pay nearly double what my reservation would've been, even though they gave me a "discount" for a room that was in no way what was promised in the reservation. No fridge or microwave. No coffeemaker. No phone to the front desk. No alarm. No kleenex in the container, no ice bucket, no glasses or cups, no hangers. No breakfast. No wifi. Why did I stay? It was 9pm and I was exhausted after going all day. I just wanted to sleep. The bed was not very comfortable either.

At least the best was somewhat comfortable...

First surprise is the receptionist overcharging me after claiming the hotel changed ownership 2 weeks ago and they don't have access to booking.com reservations. Not the kind of stuff you want to hear after a 10 hour flight and arriving at 1 am for check-in. Room smelled weird, bathroom wasn't as clean or well presented, air conditioner was loud as a diesel truck.

There was no breakfast

No microwave no mini fridge no breakfast not hardly any channels and pool was closed

When we got there we were not in the system and they did not honor our reservation. so we had to find different lodging. very terrible reservation.and experience. as we were tired when we arrived.

The bed was comfortable and bathroom very clean.

Reluctantly I paid the deposit on the room based on what I don't know because I guess I'm a renter through booking.com I used a credit card which shouldn't have been charged a deposit anyways but they just use that deposit as a fundraising tactic to steal your money. There was a burn in our sheet when we moved in we reported it the first night the young lady at the desk said we will make a notation of it you will not be charged for the sheet.. at the end my deposit was taken saying that we damaged the sheet because of the burn in it and that I disputed it and that I lost because they I guess proved that there was a burn in the sheet which we told the desk that there was a burn in the sheet we don't smoke we certainly don't smoke in the room there was no other reference to smoking in the room yet there was a reference to the burn in the sheet and we were charged the full $60 and were not given the money back. Upon further inspection many guests if not all have their deposit taken as well for one made up reason or another. I tried to discuss this issue with the manager initially and was basically told I was lying and was put off and told I could dispute it but I wouldn't get the money back so they have a foolproof way of making sure that you do not get your money back at all taking advantage of those people who are stupid enough to pay the deposit in the first place. The deposit is not charged to all guests the deposit is only charged to those using booking.com with the discounted rate the $60 there makes up the rate and that's how they steal from you. I would never stay at this hotel again and I've stayed at some dirty classless hotels before, and this was certainly not the dirtiest or the classless until you check out and realize you've been robbed another $60.

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