Hotel Glorieta

Counter staff, for the most part were not customer service oriented. And one of the girls was out and out rude.

Parking

Rooms cleaned every 3 days, no extra toilet paper, gym is an aftherthought - no A/C, broken equipment; doors to rooms bang shut all night, dogs barking

The staff was fantastic and so friendly to accommodate a few issues we encountered. The pool area was lovely and very relaxing!

We unfortunately needed to change rooms multiple times due to maintenance issues and cleanliness. Once we were settled into our final room we were really comfortable and happy! The staff is wonderful and the property has so much potential if the owners would really invest in upkeep.

Good value Easy parking Quiet and comfortable room

Rooms need way better lighting

It was an attractive property for the vibe of the area. Some of the property had been updated. The pool was welcoming. Most of the staff was very accommodating.

There was no restroom in the front desk area so you had to take an elevator to the third floor. The elevator was insanely slow. There were no grab bars in the bathtub. The toilet was very, very low so anyone with issues would have a very hard time getting off it. One of the front desk people argued about our free breakfast, even though we had made arrangements for it with our reservation. She did give it to us reluctantly. It was difficult to find places to eat around there, but you could have food brought in.

Bed was the best aspect part of the stay. Location was good.

Desk attendant was not friendly and welcoming. They charged $75 for small dog. Old room with no frig. Felt like a second class citizen since booked trough a third party. (Booking.com)

Very clean. Great location