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8 / 10 Guest Rating

SureStay Hotel by Best Western Ontario Airport

3201 Centre Lake Dr, Ontario, us

SureStay Hotel by Best Western Ontario Airport - main view

About the Property

Convenient Location
SureStay Hotel by Best Western Ontario Airport, conveniently located near popular attractions and universities, offers a perfect stay for both leisure and business travelers.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, flat-screen TV, and free WiFi. Relax by the outdoor swimming pool or seek assistance from our friendly staff available 24/7 at the front desk.

Complimentary Services
Enjoy free private parking and make use of the complimentary amenities including a fridge, coffee machine, and a work desk in every room. Book your stay now at SureStay Hotel by Best Western Ontario Airport for a memorable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent619 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.8
Service9.3
Location8.8
Room Quality6.8
Amenities8.3
Value for Money8.3
Food and Beverage7.3
Overall Experience8.3

Select topics to read reviews

I
IVONNE
Verified booking
family
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Staff very frienly and polite..

Helpful?
S
SEVERIN
Verified booking
Standard Room
Stayed in Oct 9, 2025

"Good"

6.0

Checked in and given key. Went to room and someone still in room. Went back to front desk. Was told person in room was not updated in system. Given another key and new room. Felt a little inconvenienced.

Helpful?
P
Phil
Verified booking
family
Standard Room
Stayed in Oct 8, 2025

"Good"

6.0

Helpful breakfast staff, but horrible breakfast... Front door to hotel was broken. I was disappointed that they didn't clean the room between nights, but the location was great and the price was right.

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Good"

6.0

Room was a bit dated. The elevator was sketchy. The light where you get coffee in the lobby and the ice machine in the lobby didnt work. To get ice you had to go up to the 3rd floor. Breakfast was meh. Overall, it was an okay experience. The guy that checked me in (wish I got his name...he was tall and slender) was fantastic!

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

Great for a quick night

Helpful?
P
Patrick
Verified booking
Standard Room
Stayed in Sep 26, 2025

"Good"

4.0

My wife got locked out of the room after dropping off at the airport. She went back to the room and her key card didn't work. She went down stairs to the 24 hour man front desk and no one was there. She called me while i was at the airport waiting for my plane to leave. And i told here to call the number there the phone just rang. So she waiting a few minutes at the inside hotels clerk window after wsit a few she went to the car to wait. She was in the car for 2 hrs before someone picked up the phone at the front desk. This is unacceptable for a place that says they have twenty four hour front desk service. I truly feel that I should be confiscate i'll return my money

Helpful?
D
Doreen
Verified booking
family
Standard Room
Stayed in Sep 24, 2025

"Good"

6.0

Still haven’t been refunded my deposit and when I called the person who does that is never there.

Helpful?
M
Marc
Verified booking
Standard Room
Stayed in Sep 23, 2025

"Exceptional"

10.0

Im impressed for the cleanliness. Safe. Although not very quiet bec the freeway is literally not far away, but they still managed to stay quiet. Comfortable stay & highly recommended. Thank you.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Just what was needed"

8.0

Best quality facility and service that I have experienced on a two week trip Rooms in good condition. Very comfortable and well cleaned. Super attentive staff.

Helpful?
L
Layton
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Excellent"

8.0

Been here before. Same nice people in middle of the night. Nice breakfast before taking off for trip.

Helpful?