Hampton Inn Southlake

Great staff and very clean and convenient…

We had an amazing stay. Our adventures of seeing how much the area has changed in the past 50 years. We will stay here again.

Needs updating

The staff was outstanding. Polite and very professional. The only thing is that the door to my room, 414, didn’t lock. It had a door stopper so we didn’t say anything or ask for a new room. They should fix that immediately. Other than that, it was very clean and the breakfast was amazing.

It was was easy access to everything.

Staff was nice but the rooms could use some updating.

Staff was very professional courteous and friendly. Hotel was dirty wreaked with musty moldy smell. Only did housekeeping every other day .. would not recommend to anyone

The only positive thing I can say about this property is that the staff was friendly. Unfortunately, the cleanliness of the hotel was a major issue. The carpets in the hallways and inside our room were extremely dirty. Our bathroom was especially dirty; it had brown stains in the shower and the sink was clearly not cleaned. We only stayed one night, so we didn’t raise a big fuss. Thankfully, I had Lysol in the car, so we cleaned the bathroom ourselves and kept our shoes on the entire time. This was actually our second time staying here. After our first visit, we promised we wouldn’t return. But this time, the Holiday Inn was fully booked, and we didn’t want to spend a lot of money for just a few hours of rest. We also didn’t want to risk staying somewhere worse, so we gave this place another shot. Lesson learned, we will be booking the Holiday Inn well in advance next time.

I stayed there before and it exceeded my expectations this time. When I come back to the area this facility will be by first option.

We would stay again.