SureStay Plus by Best Western Reading North

The carpet should be cleaner

Staff were friendly and offered suggestions about the area. Breakfast was good. Room was large and spacious.

Very easy on/off from the major highways. Quiet room, easy in and out for checking in and out. Very convenient to get to the baseball stadium which is a real treat to be in an historic stadium. Straightforward to get to downtown.

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We didn't get the room we reserved, which is really not right. We reserved a king size bed and got a room with 2 DBL beds, and they sloped down toward the headboard - which was the strangest thing I've ever seen as far as hotel beds. Our other major complaint was the front desk service. It was lackluster at best.

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keep in mind for next time stay in Reading, PA

Simple but nice place. The pizza place down the street (Nino’s) was great!

Stayed here before I had a great time, however,THIS stay when I tried to check in at 2:20, the lady let out a loud sigh when I asked to check in and said I had to pay the $30 fee for early check-in. Understandable I guess even though it would be a early check in of 40 minutes but the sigh and acting as if my presence was a true bothersome to her put me off. After having to wait to 3 on the dot to check in we were assigned a room that smelt of wet mold. We went to request another room told the front desk of the mold smell and she was not surprised or even shocked… almost as if she expected the complaint? After being assigned a different room we had to wait over 15 minutes standing in the hall outside our room because the maids were still cleaning. The maids told us they told front desk that room was not ready, extremely funny how they assigned it to us. Would NOT recommend or stay again Maids were nice, and Tracy the breakfast attendant was cool.

The friendly and helpful front desk clerks. Wish you had more carb friendly items on the breakfast bar...more eggs on more days.