Fairfield Inn By Marriott Raleigh Crabtree

A wonderful, quality stay! Great selection of breakfast options. Would stay again!

My husband is a Marriott Rewards holder and we always use your hotels however this facility was below sub par. We rented a king suite and let me start by saying the bed was beyond uncomfortable and we had twin size pillows for a king bed which made no sense whatsoever. Also, the air conditioning unit in our bedroom went off every 3 minutes and it sounded like a helicopter. I will never say at this facility again and would appreciate some kind of reimbursement. Thank You

The Fairfield is dated, but overall clean. The rooms are dated and carpet should be replaced. The bed was super uncomfortable and the smell of marijuana infiltrated our room all night long. Would not stay here again, and would not recommend.

The stay was great but the front desk staff, Alia and Mikala, were exceptional.

I booked a king bed they only had a queen made no effort to compensate for the difference. Will not stay there again. They also do not clean the room. Guess u have to ask but they dont say that when u check in.

The hot water was not working for the first part. They finally got it taken care of. Couldn’t take a shower when I first arrived at the hotel

The property is located among a cluster of hotels, located in a safe and convenient area of town. This was our first stay at this Fairfield Inn and it was very disappointing. We were 'greeted' with smokers in the entry way! The decor was shabby and old. The room was TINY and the counterspace in the bathroom was TINY! The room's a/c and wall unit was LOUD, gurgling and disfunctional. The walls were super thin and we heard every sound. There was always a short supply/no supply of coffee! We had cold showers. It was such a shocking step below usual Marriott standards.

During one evening, kids were playing hockey in the stairwell and making lots of noise. I was awakened around 8;30pm and I stepped outside my door when your front desk staff member Iris was walking quickly toward the noise and got the kids to break it up. She tol me “I got this”. She seemed un-flustered and in control. My son who was staying with me reported that he was kept awake until around 1:00am due to excessive partying and drinking and noise by a large group of adults in the dining area. He reported that Iris was doing her best to break up the party and was apparently successful and my son was able to go back to sleep. I thanked Iris the following morning at breakfast for her efforts. She is a great employee!

This was the 2nd time staying at this hotel. The staff was friendly and the room was clean and nice. The pillows were too soft for my liking. I will bring my pillow from home the next time. The bed was comfortable. The breakfast was good. I wish it had a waffle machine instead of the prepackage waffles

I liked the location - close to relatives, dining, shopping. The room was clean, the bed comfortable, but there could have been more amenities available in the room.