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7.2 / 10 Guest Rating

SureStay Plus Hotel by Best Western Jackson

1936 Highway 45 Byp , Jackson, us

SureStay Plus Hotel by Best Western Jackson - main view

About the Property

Charming Hotel Near Casey Jones Home & Railroad

Modern Amenities: Enjoy brown accented rooms with free Wi-Fi, cable TV with HBO, microwave, fridge, and coffee facilities.

Convenient Facilities: Benefit from a seasonal outdoor pool, business center, 24-hour reception, and free parking.

Ideal Location: Situated off Interstate 40, near The Ballpark at Jackson and Union University, with Hamilton Hills Shopping Center just across.

Book your stay at SureStay Plus Hotel by Best Western Jackson for a delightful experience in Jackson, Tennessee.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
1/5

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room offers a tea and coffee maker. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveToilet paper

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Lcd Television, Chair With Ottoman, Full Breakfast

Non-refundable
Room Only
20% OFF$86.63

$69.3

Includes taxes & fees

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Lcd Television, Chair with Ottoman

Non-refundable
Breakfast Included
20% OFF$92.74

$74.19

Includes taxes & fees

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Lcd Television, Chair with Ottoman

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$102.07

$81.66

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
Standard King Room - Photo 6
1/6

Standard King Room

The double room features a tea and coffee maker. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveToilet paper

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Lcd Television, Chair With Ottoman, Full Breakfast

Non-refundable
Room Only
20% OFF$92.4

$73.92

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$99.3

$79.44

Includes taxes & fees

1 King Bed

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$110.49

$88.39

Includes taxes & fees
King Suite with Sofa Bed - Non-Smoking - Photo 1
King Suite with Sofa Bed - Non-Smoking - Photo 2
King Suite with Sofa Bed - Non-Smoking - Photo 3
King Suite with Sofa Bed - Non-Smoking - Photo 4
King Suite with Sofa Bed - Non-Smoking - Photo 5
King Suite with Sofa Bed - Non-Smoking - Photo 6
King Suite with Sofa Bed - Non-Smoking - Photo 7
King Suite with Sofa Bed - Non-Smoking - Photo 8
1/8

King Suite with Sofa Bed - Non-Smoking

The suite offers a tea and coffee maker. The unit offers 2 beds.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveToilet paper

Suite-1 King Bed, Non-Smoking, Sofabed, Two Lcd Televisions, High Speed Internet Access, Microwave and Refrigerator, Desk

Non-refundable
Breakfast Included
20% OFF$107.2

$85.76

Includes taxes & fees

Suite-1 King Bed, Non-Smoking, Sofabed, Two Lcd Televisions, High Speed Internet Access, Microwave and Refrigerator, Desk

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$134.69

$107.75

Includes taxes & fees
Queen Suite with Two Queen Beds - Non-Smoking - Photo 1
Queen Suite with Two Queen Beds - Non-Smoking - Photo 2
Queen Suite with Two Queen Beds - Non-Smoking - Photo 3
Queen Suite with Two Queen Beds - Non-Smoking - Photo 4
Queen Suite with Two Queen Beds - Non-Smoking - Photo 5
Queen Suite with Two Queen Beds - Non-Smoking - Photo 6
Queen Suite with Two Queen Beds - Non-Smoking - Photo 7
Queen Suite with Two Queen Beds - Non-Smoking - Photo 8
1/8

Queen Suite with Two Queen Beds - Non-Smoking

The suite provides a tea and coffee maker. The unit offers 3 beds.

28 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveToilet paper

Suite-2 Queen Beds, Non-Smoking, Sofabed, Two Lcd Televisions, High Speed Internet Access, Microwave and Refrigerator, Desk

Non-refundable
Breakfast Included
20% OFF$118.48

$94.78

Includes taxes & fees
Queen Room - Non-Smoking - Photo 1
Queen Room - Non-Smoking - Photo 2
Queen Room - Non-Smoking - Photo 3
Queen Room - Non-Smoking - Photo 4
Queen Room - Non-Smoking - Photo 5
Queen Room - Non-Smoking - Photo 6
1/6

Queen Room - Non-Smoking

The double room features a tea and coffee maker. The unit has 1 bed.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveToilet paper

Queen Room with Roll-in Shower - Non-Smoking/Disability Access

Non-refundable
Breakfast Included
20% OFF$128.52

$102.82

Includes taxes & fees
Queen Room with Roll-In Shower - Mobility Access - Photo 1
Queen Room with Roll-In Shower - Mobility Access - Photo 2
Queen Room with Roll-In Shower - Mobility Access - Photo 3
Queen Room with Roll-In Shower - Mobility Access - Photo 4
1/4

Queen Room with Roll-In Shower - Mobility Access

The double room offers a tea and coffee maker. The unit has 1 bed.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRefrigeratorDeskMicrowaveToilet paper

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$119.89

$95.91

Includes taxes & fees

Guest Reviews

7.2
Very Good721 verified reviews
AI Summary

Guests highly rate the location and frequently praise the cleanliness.

Categories

Cleanliness5.8
Service7.3
Location8.3
Room Quality6.8
Amenities6.8
Value for Money7.8
Food and Beverage7.8
Overall Experience6.8

Select topics to read reviews

L
LynsaygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Exceptional"

10.0
Helpful?
D
Denise KinnerusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2026

"Excellent"

8.0
Helpful?
D
DalanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Good"

1.0

Price and location

The Roaches and spiders and not clean at all.. management wasn't professional at all with zero customer service skills.. never going back!!!

Helpful?
A
AndrewusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Not sure I would stay there again."

3.0

Too loud & noisy. Too close to busy traffic. Not all staff were friendly. Bed too soft. Needed to be firm. Room looks outdated.

Helpful?
G
GregoryusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 23, 2026

"Good"

6.0
Helpful?
J
JohnusUS
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Comfortable stay and conveniently located"

10.0

Clean, great off highway location. Staff was very friendly and eager to help. Room was comfortable, good beds. Shower was great, loved the water pressure.

Tub was slippery.

Helpful?
P
PritchardusUS
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Good"

4.0
Helpful?
R
RingousUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

9.0

The hotel is pretty much quiet i also like that they pretty much everything you will need in the room iron / board ,microwave those type things the bed is pretty comfy

To be honest there was not to much I didn't like I have stayed here about 4 or 5 times the only thing was they usually put me up stairs and I don't like climbing

Helpful?
A
AmyusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Good"

5.0

Clean enough. Somewhat noisy when cars would come in and out but an okay place to stay.

The bathroom door didn’t seal, when latched there was a crack which people could see through and see you sitting on the toilet…

Helpful?
K
KathyusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0

Clean, very hot water, easy parking. We had a 20 ft. trailer we were pulling.

Helpful?
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