The Ritz-Carlton, San Francisco

We were just there for one night because we were seeing a show at the Masonic, so the hotel was convenient

It was all fine but I will say your staff people were excellent!

Not friendly at reception. Club access with very limited and repeated food options

Clean

Spent 3 nights with wife over Veteran's Day Weekend. So first & foremost, this review starts and ends with FIVE STARS because they gave us an 8:00am check in!!! We had an early flight in from SoCal, planned on dropping luggage, picking up SFMOMA tix and checking in whenever it was ready. Upon arrival, the women at the front desk (forgot her name) said she was in charge of inventory and that the room was ready for check in at right then, 8am! Not only that, but that it had a great view. I've never had an 8am check in at any hotel in my life, upscale or economy! We're only gold status which is barely so-so status with Marriott so the early check in and club lounge access was greatly appreciated and from then on, they could pretty much do no wrong. However, when we arrived, the fog was thick and nothing was visible outside. As the day wore on and the fog burned off, we had a spectacular view of the bay, Coit Tower, the Transamerica Pyramid. You can't get a more iconic view of the SF skyline than we had from room 867! Early check in plus the view makes this an immediate 5 Star stay! Quick run down of other things... Room was very spacious. We've been in some smaller Ritz rooms at other properties that are pretty crampy full of furniture, this one was very spacious and relaxing. Room was very clean and in good repair. My wife loves the Diptyque amenities so those are appreciated. Shower/tub combo with the shower curtain reeks of a 3 star accomodation, but at least the shower head, pressure and temps were great. We had club lounge access so it's strange to have the stocked minibar for purchase. It'd be much preferable on club lounge floor to have that available to keep drinks or leftovers refrigerated. Club lounge food was mid. It was OK, but not near as good as food in the lobby downstairs or from other Ritz club lounges we've had in the past. Service across all areas was excellent! Wait staff in club lounge, front desk, doormen, bellmen, lobby bar, all excellent. Destination fee was $40/day but we felt the perks included covered it. We used the free SFMOMA tix, 2 cable car tix per day, and $40 food and beverage credit. Location of the property was excellent. Right on top of Nob Hill with lots of local activities well within walking distance or a free cable car ride, although hills are pretty steep surrounding the hotel. Overall this was one of our best stays and we'd definitely consider staying again in the future

The typical excellent Ritz Carlton with a very nice location a block from Nob Hill. Located right on the California cable line and one block from the Powell lines. Staff was impeccable, and the concierge was most helpful. hard to find fault with anything.EXCEPT there is not a full service restaurant in this hotel. you could tell that there once was one in the area that they now use for breakfast. The neighborhood is not exactly covered with fine dining opportunities.

We had the best experience at this hotel. The location, the service, our room, and the property itself is 5 stars. Would stay there again.

Nettes Personal, große komfortable Zimmer, sauber, gute Zentrale Lage…