Baymont by Wyndham Franklin/Cool Springs

For the price you pay well worth it, stay off Broadway,rent a car to get here explore Tennessee,breakfast fresh lots of selection. Good nights sleep, also A/c runs all the time even when leave room had it down to ice box 58 degrees f one day,thanks will stay again in future

Was charged for the reservation through Expedia, then charged again by Baymont. Baymont said I was given credit but 14 days later and it still doesn't show up.

Quiet

Room was small, carpet was dirty and it just seemed to lack amenities. Did not like the outside room entrances.

Great place

Room was filthy. Door was standing wide open when I arrived, and the carpet was damp. Bathroom smelled strongly of stale vinegar. Towels were only partially folded, and thrown into shelving in such a way that I questioned if they were used. Toilet paper roll was nearly empty, and not in a holder. Toilet was constantly running, very loudly. Carpet had leftover grime, crumbs, and a pair of tweezers in the floor. Couldn’t trust the bedsheets enough to use them.

Hotels.com had incorrect information on this hotel. I had to pay to upgrade my room in order to be downstairs. Something hotels.com should have covered. Also, there IS A DEPOSIT required and I wasn't prepared for it. Now, I will say, once I finally got settled in a room with everything functioning (there was a broken TV and then a chirping smoke detector), the room was comfortable, clean, and I loved that there was large bottles of shampoo and conditioner and body wash by Dove. Nice. Water pressure was VERY NICE, and water got hot quickly! I will say the pool wasn't placed well for the property. By 3pm, the hotel shades most of it from the sun. Otherwise, it was a good stay.

I stay often here when I come for medical care. The rooms are clean and comfortable and the breakfast choices are many.

You will have a 75 dollar hold to the card you used to pay for your room here. (You will retrieve it when you check out if they don't need to use some of the money for incidentals) But if you pay with cash for a room, there is a 200-dollar deposit you would have to pay as well. Also, the Fitness Center isn't too functional and there's only 12lb, 5lb and 8lb dumbells too. The breakfast you would have to stay alert of as some of bugs could be on the bread and they use processed eggs and potatoes to make breakfast. Just a heads up.

This is the best baymont by Wyndham. I've ever stayed at I am very pleased. The staff was very friendly. The rooms are very clean and the free breakfast. What's delicious and there was a great variety of choice.