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9.2 / 10 Guest Rating

Hotel H15 Francuski Old Town - Destigo Hotels

Pijarska 13, Kraków, pl

Hotel H15 Francuski Old Town - Destigo Hotels - main view

About the Property

Luxurious Accommodation: Experience the charm of the 5-star Hotel H15 Francuski Old Town, just steps away from Kraków's Main Market Square. Indulge in stylish rooms adorned with Art Nouveau decor and modern amenities like free internet and a minibar.

Exquisite Dining: Start your day with a delightful buffet breakfast at the hotel restaurant and unwind with a drink at the bar in the evening.

Exceptional Service: From 24-hour front desk assistance to shuttle arrangements and concierge services, our dedicated staff ensures a seamless stay for every guest.

Book your stay at Hotel H15 Francuski Old Town for a truly unforgettable experience in Kraków!

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional3426 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location10.0
Room Quality8.7
Amenities9.1
Value for Money9.5
Food and Beverage8.6
Overall Experience9.6

Select topics to read reviews

E
EitanilIL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
M
MaritnoNO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
A
AlessandroitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0

Albergo in posizione centrale. Bell'edificio recentemente rinnovato.

Colazione modesta.

Helpful?
B
BrendagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0

Staff at reception were professional, friendly and always helpful. Location could not have been better. Breakfast choice was buffet and à la carte, really well prepared.

Although the suite was spacious, the furnishings are in need of an update. It was somewhat drab which was disappointing as it could have been more pleasing to the eye with some colour and imagination!

Helpful?
M
MariuszusUS
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0

Bath tub too high and too slippery. Shower cabin instead would have been a safer and more convenient choice.

Helpful?
I
ionroRO
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
M
MayedaeAE
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
J
JuanesES
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
D
DmytroplPL
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
M
MalgorzatafrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Good"

6.0

Le bâtiment, le style, l’escalier magnifique. Le restaurant, les repas excellent.

Le service. Une nuit je n’ai pas pu dormir, donc le matin j’ai mis sur la porte une pancarte « do not disturb ». Je l’ai remplacé par « please clean my room » vers 12:30. Malheureusement le ménage n’a pas été fait du tout. J’ai constaté cela vers 17:30 et j’ai donc réclamé à la réception de le faire. On m’avait dit, que personne ne faisait le ménage après 16h. Donc ce jour là le ménage n’a pas été fait du tout ! L’hôtel 5* !!!! Le lendemain vers 9:30 en partant de l’hôtel j’ai demandé que l’on apporte des bouteilles d’eau dans ma chambre car bien évidemment comme le ménage n’a pas été fait, il n’avait plus d’eau. Quand je suis revenu vers 12:30 les bouteilles d’eau n’ont pas été apporté. Il fallait les réclamer 2 fois !!! De plus, les deux petites serviettes pour essuyer les mains près du lavabo n’ont pas été remplacé du tout. Pire, elles ont été laissé comme je les ai laissé en partant : en friche ! Sales ! Un rouleau additionnel de papier de toilette n’a pas été ajouté, même s’il n’en restait qu’un ! Hotel 5* !!! Le service ne correspond pas du tout aux standards de l’hôtel de 5* !!!

Helpful?