Zadun Los Cabos, a Ritz-Carlton Reserve

Basics: 7 nights in an Ocean View, Upper floor with plunge pool; couple in our upper ages; physically fit and well-traveled. Bottom-line: You expect the very best from a property like Zadun and pay for it. Very rarely do any deliver 100%. Generally, I’m satisfied at 95% and that’s what I’d score Zadun. The property is physically beautiful. The suite we stayed in was excellent. The rooftop terrace with plunge pool was the star of the show. Service: Top-notch. The staff was competent and friendly. Restaurants: Unfortunately, the top restaurant, Humo, was under renovation during our stay. The hotel did a good job with a temporary substitute, Argentinian Grill. While the other restaurants were all very good, we were a bit disappointed with the menu selections. There is a lack of diversity in terms of cuisine. The service was routinely excellent, and the quality of the food was A+. Pricing was high, but not unexpectantly so. Bars/Cocktails/Wine: Excellent service, creative cocktails, good selections. Excellent staff. Wines are outrageously marked up (in some cases 4x or 5x and never less than 3x). Fitness Center: About what you’d expect. Resort Pools: Never used them as we had our own, but they looked nice. Spa: We took a pass as the pricing was twice what we have experienced at other Ritz-Carlton level resorts. Beach: Eh. Not much of it and not very walkable. Don't come for the beach. Other: Very hilly. We love to walk and are fit for our age, but we often had to resort to taking one of the golf cart rides. And if you like to walk, you are constantly having to deal with the numerous carts that are moving around the property all the time, ferrying guests, maintenance staff, in-room dining carts, etc. It’s somewhat annoying but unavoidable. Judgment: Beautiful, great staff. Go if you love the one you're with and just want to hang out.

Highly recommended

My wife and I were looking for a special place to celebrate our 40th anniversary and we found it at the Zadun Ritz Reserve in Cabo. I have been fortunate to travel to many of the best hotels and resorts in North American, Europe and Japan but the Ritz Reserve in Cabo was the best! It started and ended with the absolutely amazing staff. The venue was fantastic and the food was great. This visit made for an unbelievable experience for us.

Anniversary trip. The dedicated concierge service was outstanding. Needs were anticipated and there were incredible touches that weren’t requested. Rose petals and champagne with turndown service. Plunge pool pre-heated. Our room was wonderful. Incredible view, very comfortable, thoughtful indoor/outdoor design. Property design was great. Common areas, restaurants, pools, fitness center were all top notch. At the end of our stay, our concierge worked with a local pharmacy to get some respiratory therapies delivered. Above and beyond level of service. Lifetime Titanium Bonvoy member - best Marriott stay we have ever experienced!

From the beginning, it was absolutely amazing. I chose to get an airport transportation through the hotel. Everything was seamless and as described. I was picked up in the suburban and dropped off in a navigator. Both trucks were pristine and very clean. Both drivers were very friendly and informative, and answered all the questions that I had. Once at the hotel, I was greeted and lead to check in by my daytime Tosoani/butler Guillermo, at check in someone was waiting there to make a drink of my preference and then I checked in. Everyone was so friendly and happy to see you there. I was then hand-delivered to spa staff whom presented me with a gift certificate for 2 hours of hydrotherapy. After that, I was escorted to my room by golf cart and once there I was shown around the entire room and shown how everything works. Everything was explained in detail and perfectly. My nighttime Tosoani, Diego introduced himself and made himself available to me throughout the night if I needed anything. Both Tosoani's communicate by text message, which makes everything very simple and easy. They set me up with dinner, reservations, a private dinner on the beach, and also suggested their recommendations for excursions off the resort grounds. As a solo traveler, I felt very taken care of and very safe the entire time. The entire staff made me feel seen and important. I went during off-season (Aug), so there weren't a lot of guest there, which was perfect. I'd definitely go back again.

Excellent stay. Beautiful room, beautiful property, attentive staff. Gorgeous spa. Golf next door. Great car service. Short distance away is Acre and Flora Farms for great farm to table food. Well worth the cost.

My day was very nice. Everyone was really helpful. My butlers Mario and Rodrigo took very good care of me. It was a very large resort and everything seemed pretty new. The room smelled really good when you walked in it was very spacious and comfortable. The only downside was, it was not all inclusive, and there were a lot of things that you had to pay extra for but the peace and quiet was worth all the money.

A true quiet luxury spot where experiences go beyond expectations. I cannot describe what you will truly experience in the resort but you will nevere want to leave. We came from Paris it was a long trip but was totally worth it. once you arrive the view are breathetaking. The different amenities of the hotel make your trip complete and the staff is the most exceptional part of the experience. every single smile, attention, gift is priceless. The full time dedicated buttler is the cherry on the cake. Do not miss the bar with its incredible architecture. Every room is crafted in raw and beautiful materials. Absolutely stunning!!

Nice location for quiet getaway

Stayed mid-July and it was HOT! Our visit timing was planned for a birthday celebration. I would likely not travel to this location mid-summer again. That being said, it’s a wonderful hotel. Excellent service, beautiful views, delicious food. Probably the best room we’ve ever experienced at a Marriott property. Minus 1 star as it has 2 pools - an adults only pool and a family pool. The entire adults-only pool & bar/restaurant area was closed during our stay. We did communicate with the concierge prior to our stay regarding activities & amenities and the closure was not brought to our attention until we arrived at check-in.