Zadun Los Cabos, a Ritz-Carlton Reserve

As a Marriott loyalist, this was one of the nicest experiences we have had at a Ritz property yet. Every detail was so well thought out, and even at "capacity" the property felt spacious and calm. My family of 4 (two children aged 12, 14) had tons to do and truly got to experience the "Ritz Carlton" level of service at Zadun. Special shout out to Rigoberto, our waiter at the flagship restaurant, who provided exceptional service to our family on our last night. I also wanted to recognize Alonso at the front gate...he knew our names within the first day, and said hello and goodbye each time we left the property. I hope they are recognized for making our experience so enjoyable. We will be back.

Absolutely phenomenal property and service

We returned in December for our third stay as a couple at Zadun. Our experiences have been consistently strong. This remains an immaculately maintained private and serene luxury boutique property with standout staff. As discussed in other reviews, even the most basic King room are impressive and include plunge pools and expansive outdoor areas, particularly the ground level rooms. We have stayed in oceanfront, suite, and standard accommodations. All were excellent with a personal favorite being oceanfront. Special thanks to Fernanda at Candil with whom it is always a treat to create custom cocktails, and to Gabriel at Humo who has repeatedly and warmly welcomed us. Zadun remains an ideal Cabo option for those seeking a peaceful respite. We look forward to retuning.

Beautiful property and very quiet. Family friendly but not really a great pace to bring a 3 year old.

Fantastic stay

Zadun is a beautiful location with amazing landscaping and views and well trained, kind and professional staff. I and my kids were called by our name in every staff encounter. The beach has huge waves creating a spectacular booming crash on the shore, but that also makes it very dangerous for kids. There are amazing pools kept at a perfect temperature instead. The spa has excellent facilities if you book a treatment and programs for very light yoga and meditation that are mostly complimentary. Food is top notch and top priced. The wine list was not reasonable price for the selection, so I had cocktails top priced as well, but discouraged over drinking (at least for me) and were delicious. The best amenities for me, however, were the ambassadors program for the kids and our tosanari. My kids were spoiled by Zadun and treated as respectfully as I was treated at all times. My kids' special requests were always accommodated. My son got a few bug bites from playing in the sand and when I asked for advice about them, I was surprised to find a medication for him in the room with a handwritten note wishing him a speedy recovery from the bite accompanied by a paint set and activity pad. On this note I would say to adults only travellers who don't like kids, there are rooms with privacy, plunge pools and a responsive room service team where you can relax in peace. Zadun is a great choice for your next luxury vacation that I strongly recommend.

We absolutely love Zadun and it has become our go-to hotel in the Cabo area. Everything about it is stunning and the attentiveness of the staff makes it a step above other luxury hotels. The rooms are all stunning -- we have stayed in a ground floor king twice before and this last trip we were upgraded to an upper-floor suite. Both types of rooms provide ample space for guests, and the bathroom features are wonderful, whether it be the large tub for two or the outdoor showers (only available on ground level rooms). The plunge pools are a great feature, although slightly too chilly for my liking (I wish there was the ability to adjust the temperature ever so slightly, but I understand why this isn't feasible). The beds are super comfy and the rooms provide complete darkness. We would spend every day at the main pool area on the upper level, and the attendants were always checking on us to see if we needed anything or adjusting our umbrella to give us more shade. They are so friendly and accommodating, and we looked forward to seeing them daily. We also appreciate that they bring a cooler right away with waters and suntan lotion, as well as a button to call for service if you want to order anything. We love El Barrio and Equis for meals -- the quality of their food is top notch and the service is impeccable. If you go to El Barrio, ask to sit in Angel's section -- one of the nicest restaurant waiters who even remembered us from past visits and brought us a couple special treats. Equis is not to be missed if you're at the hotel for one of their fish market nights (typically Tuesdays and Saturdays). The Cantina night at El Barrio is also not to be missed, although they aren't always very clear on how ordering works (it's a four course menu from which you would in theory choose one item per course, but people seem to mix and match). The gym is outstanding -- fantastic equipment, amazing lap pool, and a lot of space for yoga and other classes they offer. They also provide cold water and towels, and sometimes fruit/cookies/power bars. It's open 24/7 so you never have to worry about getting in. My only con about the place? For how much they charge per night, there are very few "complimentary" services/refreshments available. We've stayed at other Cabo luxury hotels and they frequently provide free minibar (non-alcoholic beverages and sodas) or deliver fresh chips and guacamole to your room daily, or they include breakfast in the stay. At Zadun absolutely nothing is free, and you will pay a premium for anything you request. Likewise, their mixed drinks at the pool and restaurants are pretty weak for the prices they charge -- I ordered two mixed drinks and literally could not even taste a drop of alcohol in them. So if you're going to order alcohol, go for a mimosa, beer, or wine where you actually get alcohol. Or do what we do and stock up at duty-free and have alcohol in your room. This is a wonderful hotel if you really just want some R&R -- we never leave the property when we visit, so I can't comment on other attractions to visit. But if you're looking for relaxing pools, a private beach to walk on, and some amazing food, this is the place for you.

This was the worst vacation we ever had. Our butler was not knowledgeable and was hardly available. We were charged $75 for a tube of bacitracin that they got for us. What kind of hotel doesn’t sell basic sundries? And there isn’t much to do besides for the pool and spa. It was a serious waste of a LOT of money.

From the moment you drive onto the property and take in the grounds and breathtaking view, you know you are in a special place at Zadun. We stayed in the beachfront Cortes suite for five nights and it was nothing short of spectacular. The property itself is extremely lush, secluded and away from it all. It is the definition of quiet luxury. Our two butlers, Rodrigo and Mario, were outstanding. All we had to do was send them a message and they were there with anything we could ask for. They even added special touches onto experiences we never even dreamed of. All of the restaurants were lovely. We ate at Barrio each morning and were greeted by Emili with her bright smile and warm attitude. If we were not lying on our private patio, we would be at the adult pool being attended to by Jarolt. We truly were greeted warmly by every single member of the staff and that says so much. It was the perfect getaway for my husband and I to celebrate a special occasion. We felt relaxed and pampered and were very grateful for the experience.

Uniquely beautiful property. Food was very expensive but very good. They made accommodation for my mobility scooter but I wouldn’t say that the resort is set up for/conducive for a disabled person. That area could use some updating.