Parque del Lago Boutique Hotel

Check-in & Out

Property Notes

TRANSFER IN: Complimentary from 4:00 a.m. to 10:00 p.m., from Juan Santamaría International Airport to the hotel, with prior reservation at least 36 hours before arrival. Guests must share their itinerary with the following emails: reservas@parquedellago.com and recepcion@parquedellago.com 1. Airline 2. Flight number 3. Arrival time in Costa Rica (SJO) Upon landing, transportation will wait for up to 1 hour and 15 minutes for the complimentary service to apply. TRANSFER OUT: Complimentary from 4:00 a.m. to 6:00 p.m., departing from the hotel: * Every hour from 4:00 a.m. until 12:00 noon * Every two hours from 2:00 p.m. until 6:00 p.m. The reservation is required at least 36 hours before departure. To coordinate your complimentary transfer OUT, it must be requested at reception during Check-In. If the transfer is requested outside the established schedules, it will be considered a private service with the following additional costs (for 1 to 4 people): TRANSFER IN: $42.94 USD TRANSFER OUT: $39.55 USD Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.