Super 8 by Wyndham New Cumberland

They come knock on the door after 11 am, threatening people to charge them another day

T price and the pool

Maintenance did take care of some issues with room, Facility quiet Bed comfortable

No Housekeeping emptied own trash not a big issue

AC wasn’t functioning properly, cleaning supplies left in the bathroom, and shower curtain smelled of cigarettes, but hair still in the tub and around the toilet, pillow case had dried goop. Free breakfast was very limited: waffle maker was out of order, fruit flies on the juice machine. Staff was helpful with our late checkin, and amicable when told why were leaving.

Staff was friendly and helpful

The price was great. Breakfast was ok from what I’d seen, didn’t really partake in it. Beds were eh, but it’s a hotel so that’s expected. Hotel was clean on arrival. No daily housekeeping as beds weren’t tidied, trash not emptied, stuff restocked, etc, during the day. My 2 biggest issues were our key had to be reset daily. The front desk staff said it’s a weak magnet in them & being near cell phones, AirPods, maybe even other cards, could disrupt them! That needs an upgrade then. Also the one time someone was away from the desk, a number for an employee & name were left on the sign, but that employee wasn’t on duty that day. Also need overnight clerks or something. At 2:30-3 am we were awakened by a loud argument outside near us (we were on 2nd floor), with lots of yelling & inappropriate language, and that continued for at least half an hour. I feel like if they have long stay renters, there needs to be staff on hand at night to monitor situations such as this & proceeed with whatever actions are necessary. Also request for adjoining or connecting rooms not granted.

Nothing it was very dirty

They overcharged me for an extra room that i never wanted.

I originally picked this spot because they offered a “Free continental breakfast” I have been to many, & this one was the worst. Their breakfast included Plain bagels, Bread, 2 Cereal options, option to make your of waffle, Apple, and one kind of yogurt but you better be early because there were only 3 containers in the fridge. As far as drinks goes, I hope you like water because that’s the only option the Juice machine was empty, and so was the coffee machine. It also offers a Seasonal Pool, and I will give them credit for that it was clean, and Nice. Our room was alright, the AC worked and well, it was clean, the beds were comfortable, However the tv was broken. The bathroom was clean but toilet you had to hold the handle down the whole time to get it to flush all the way. Outside of the room there was a constant terrible odor around this whole place. The stairwells were filled with dead bugs, dirt and dust, and you could barely see out the windows because they were dirty and smeared. Check in and out Was easy but you always had to wait for someone because there was NEVER anyone at the front desk. There are people who are “Long Term Residents” that stay there so if something like that bothers you it’s probably not the place for you. So, Like I said if you are okay with a mediocre at most 2-star hotel Then the New Cumberland Super 8 will be good for you. But it’s not for us and we will be going back to Laquinta Inn and Suits in Hershey.

It is in extreme need of an upgrade. My husband and I had to take cleaning products off of the cart to clean the room. Shower curtain dirty and tables were filthy . The room smelled . Toilets dirty . We basically just showered and slept due to it being last minute .

The dirty room and hallways. Breakfast area very horrible . The pictures are very deceiving.