The Hotel Serene Glendale Peoria, Surestay Collection by Best Western

Met expectations

Hotels in a nice location beds are comfortable

How to request for pull out sofa bedsheets, as well as blanket, had to make sofa bed myself. Sink to the bathroom was not clean properly as well as the headboard on one bed. And then upon checkout was met with disrespectful staff, even after paying the late checkout fee was still told to leave at 11.

Room was clean and close to the mall.

We heard a loud banging that seemed to come from the other side of the wall and didn’t get much sleep at all. When I told the manager at checkout, he didn’t care. Just said “it was probably a homeless person banging on the dumpster and we don’t have any control over that.” He could care less. Spend a little more and stay somewhere else. Icing on the cake, even though we had the Do Not Disturb sign on the outside of the door, cleaning lady still knocked on the door after we’d only slept a couple hours.

Very good size room. Friendly staff and decent breakfast. Location is nice for people out of town wanting to catch a few Spring Training games