Holiday Inn Indianapolis North-Carmel by IHG

Location and staff

Rooms were outdated and the breakfast bar didn't have a good selection to choose from.

Very clean, staff very helpful

Nothing

It’s out of the way of chaotic indy without being too far away. It’s clean and quiet.

The only thing I was not pleased with was the price. I know lots of hotels in the area jack their prices up around the date of the Indy 500 but it just doesn’t seem right to pay the equivalent of 2 months of my mortgage just to rent a mattress for 3 nights.

Price would have been great, but with the toilet and the air not working. Nothing

Air did not work. I called front desk and was told maintenance would come, maintenance did not come. The toilet made noises every 5 to 10 min. I was told I'd be given a different room, it never happened

The staff is nice, helpful and friendly

The beds are not comfortable

Reasonably located near major highway but quiet with large area to walk in around nearby corporate office buildings built around green spaces. Small suite was functional. Breakfast was good and varied…lots of choices and well stocked for both hot and cold foods. Strangely on the weekend they had only plastic utensils and plates/bowls but nice real tableware during the week! I just insisted they get out the good stuff if they wanted my $$$ for 4 nights!

Decor in rooms was almost completely absent; bare minimum furniture and not very comfortable. Lighting in rooms was terrible with dark carpets and furniture it was impossible to see well enough to read! Staff had to bring an extra floor lamp - thanks, but 2 more in each room would have been better. Housekeeping staff were nice but stingy on towels and on refilling supplies. Had to go to cart and take bath mats, tissues and TP and towels that they either gave us too few or none of. Food service options for lunch and evening are not worth mentioning! Fortunately there is another hotel nearby.