Home2 Suites By Hilton Jacksonville South St Johns Town Ctr

REALLY CLEAN, best service! And let’s talk about that breakfast Buffett 100/10

This hotel is excellent. The staff is very friendly, especially Kim. Rooms are always clean. Third time staying here and will definitely stay again.

The GM Amanda was great and helped me when online site said it was sold out and she said they wasn’t.

The staff were very welcoming and the breakfast was delicious

None

Hotel was nice and no complaints from us. The best part was Jabob. He checked us in and his friendly, helpful, high energy attitude was amazing. Thank you Jabob.

Room, hotel, etc everything perfect except that I was billed for parking after checkout with no notice. Not too big of a deal but would have preferred to settle that at reception instead of it automatically being charged to my business account despite my stay being personal and paid in points.

I’ve stayed at many Home2 Suites by Hilton locations over the years, and this was by far one of the best experiences I’ve had. The hotel itself was outstanding—everything was clean, well-maintained, and welcoming from the moment I walked in. What truly stood out, though, was the staff. Every team member I encountered during my stay was exceptional—polite, professional, and even brought a great sense of humor to their interactions. That level of service made a lasting impression. This is easily one of the best Home2 Suites I’ve stayed at, and I’ve stayed at quite a few. I definitely want to give a special shoutout to the staff at this location for making the experience so memorable.

Easy contactless registration through the Hilton app. Hotel was very clean. The mattress was okay, I expect better from a Hilton, but it could have been worse. Breakfast has a nice assortment of hot and cold options. All staff that I encountered were very friendly. I would stay again.

Amazing Customer Service. Incredible rate….. Wonderful location!!!