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8.8 / 10 Guest Rating

Crowne Plaza Albany - The Desmond Hotel

660 Albany Shaker Road, Albany, us

Crowne Plaza Albany - The Desmond Hotel - main view

About the Property

Luxurious Accommodations
Experience spacious and comfortable rooms at Crowne Plaza Albany - The Desmond Hotel, perfect for relaxation after a long day of travel or work.

Top-Notch Facilities
Indulge in the indoor swimming pool, modern fitness center, and fully equipped business rooms during your stay. Enjoy the convenience of on-site dining and stay connected with complimentary WiFi throughout the hotel.

Convenient Location
Located minutes away from Albany International Airport and close to the city center, The Desmond Hotel offers easy access to a variety of attractions, shopping centers, and dining options. Experience the best of Albany during your stay.

Book your stay now at Crowne Plaza Albany - The Desmond Hotel for a memorable and comfortable experience.

Facilities & Amenities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The hotel is now fully renovated as of April 2021. Room Service is currently discontinued until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
Standard King Room - Photo 6
1/6

Standard King Room

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRadio

Standard King Room

Non-refundable
Room Only
20% OFF$215.48

$172.38

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$235.17

$188.14

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
Standard Queen Room with Two Queen Beds - Photo 3
Standard Queen Room with Two Queen Beds - Photo 4
Standard Queen Room with Two Queen Beds - Photo 5
1/5

Standard Queen Room with Two Queen Beds

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

31 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRadio

2 Queen Beds Standard

Non-refundable
Room Only
20% OFF$203.74

$162.99

Includes taxes & fees

2 Qn Bds Standard Mobil Access Roll Shwr

Non-refundable
Breakfast Included
20% OFF$223.58

$178.86

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
1/2

Standard Room

Bed type cannot be guaranteed as it will be assigned upon arrival based on availability. Featuring two queen beds or one king bed.

31 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRadio

Standard Room

Non-refundable
Room Only
20% OFF$202.34

$161.87

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$222.03

$177.62

Includes taxes & fees
1 King Bed Standard Top Floor - Photo 1
1 King Bed Standard Top Floor - Photo 2
1 King Bed Standard Top Floor - Photo 3
1 King Bed Standard Top Floor - Photo 4
1 King Bed Standard Top Floor - Photo 5
1 King Bed Standard Top Floor - Photo 6
1 King Bed Standard Top Floor - Photo 7
1/7

1 King Bed Standard Top Floor

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with an inner courtyard view as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRadio

1 King Bed Standard Top Floor

Non-refundable
Room Only
20% OFF$236.94

$189.55

Includes taxes & fees
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 1
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 2
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 3
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 4
1/4

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

31 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRadio

2 Queen Beds Standard Mobil Access Tub

Non-refundable
Room Only
20% OFF$203.74

$162.99

Includes taxes & fees

2 Queen Beds Standard Mobil Access Tub

Non-refundable
Breakfast Included
20% OFF$223.58

$178.86

Includes taxes & fees
Queen Room - Disability Access - Photo 1
Queen Room - Disability Access - Photo 2
Queen Room - Disability Access - Photo 3
Queen Room - Disability Access - Photo 4
1/4

Queen Room - Disability Access

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

31 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRadio

Standard Queen Room With Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$202.34

$161.87

Includes taxes & fees

Standard Queen Room With Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$222.03

$177.62

Includes taxes & fees
Junior Suite, 1 King Bed with Sofa bed - Photo 1
Junior Suite, 1 King Bed with Sofa bed - Photo 2
Junior Suite, 1 King Bed with Sofa bed - Photo 3
Junior Suite, 1 King Bed with Sofa bed - Photo 4
1/4

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa BedLayout - Separate sitting areaInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and microwave (on request)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, twin sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Braille signageEco-friendly - LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Junior King Suite with Sofa Bed

Non-refundable
Room Only
20% OFF$235.17

$188.14

Includes taxes & fees
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) - Photo 1
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) - Photo 2
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) - Photo 3
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) - Photo 4
1/4

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

2 Queen BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and microwave (on request)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair-accessible bathroom vanity, phone accessibility kit, low-height bed, raised toilet seat, grab bar in shower, portable shower seat, roll-in shower width (inches): 57, wheelchair-accessible doorway width (inches): 32, lowered counter and sink height (inches): 34, wheelchair-accessible vanity height (inches): 34, braille signage, shower grab bar height (inches): 35, raised toilet seat height (inches): 18, wheelchair-width doorways, low-height door lock, roll-in shower, visual fire alarm, low bed height (inches): 27, wheelchair accessible, hand-held showerhead, toilet grab bar height (inches): 35, low-height counter and sink, and doorbell and phone notificationEco-friendly - LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

2 Queen Beds Standard Mobility Accessible Roll-in Shower

Non-refundable
Room Only
20% OFF$202.34

$161.87

Includes taxes & fees

2 Queen Beds Standard Mobility Accessible Roll-in Shower

Non-refundable
Breakfast Included
20% OFF$222.03

$177.62

Includes taxes & fees

Guest Reviews

8.8
Excellent897 verified reviews
AI Summary

Guests highly rate the clean and modern environment and frequently praise the helpful staff.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality8.3
Amenities8.8
Value for Money8.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

K
KimberlyusUS
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0
Helpful?
L
LeggiereusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
A
AndrewusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0
Helpful?
C
CaveusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0

Very clean. Friendly and helpful staff.

Helpful?
B
BrittanyusUS
Verified booking
couple
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0
Helpful?
B
BrittanyusUS
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0
Helpful?
B
BrittanyusUS
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0
Helpful?
J
JessicausUS
Verified booking
extended_group
Standard Room
Stayed in May 26, 2026

"Clean, comfortable, and convenient! The most important C’s."

9.0

Very convenient location, beautifully renovated, very clean, comfortable beds and very nice staff.

We did check out the pool and it’s my only complaint. The pool could use an update and better cleaning.

Helpful?
P
PusUS
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Ok, but not worth the price"

6.0

There was a small pool and a moderately sized fitness room.

When I booked the hotel, i was deceived into thinking it included breakfast by the website description. There were no cups in the bathroom. When I called the front desk to get some more, they said they did not know how to get any more. The luggage carrier did not have breaks and collided into my partner’s car, thereby denting the car.

Helpful?
S
SusanusUS
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Excellent"

8.0
Helpful?
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