ibis Lyon Gerland Musée des Confluences

Nous avons réservé 3 nuits, ma fille et moi. Très belle expérience : le personnel est disponible, les chambres sont propres. Nous avons vraiment passé un agréable moment ! La piscine nous a régalées !

The property is ok I have stayed at an ibis budget which was far better whilst it is a lower class property. The checkin process took far longer than it should have done as the receptionist was confused with the booking, which was a straight forward 3 night booking. Some of the staff at reception were great and some not so great and would not acknowledge you when you entered or left the property. Asking questions or help we were made to feel extremely uncomfortable and some staff members were unhelpful. Our room wasn’t the cleanest and it was a fairly small room. The pool and the surrounding area were dirty and the were loose tiles around the edge of the pool. There are two hotels sharing the pool area which can make it quite busy especially when the weather was extremely warm during our time of travel. There are a few sun beds too we had to resort to keeping our things at the spare table which was in the smoking area. There are also no shops for drinks etc in the area however there was a vending machine which was handy.

Struttura essenziale, molto pulita

Made me pay €2 to rent a towel for the pool but didn’t inform me that the pool was closed

Très calme à proximité des transports pour visiter Lyon. Merci pour votre accueil et remercie tous le personnel sans oublier les femmes de chambre pour la propreté quotidienne de ma chambre. Je serai ravie de revenir .

Room was a bit shabby but clean, some in-room facilities such as the hair dryer provided are in desperate need of an update

Super hôtel très bien situé

Hôtel propre, couchage confortable, personnel à l'écoute, merci à la personne du petit déjeuner il était très sympathique et très prévenant

Bonjour, merci c'était très agréable. Cordialement.

Chambre petite mais pratique. Petit-déjeuner continental très bien. Proche salle de concert - halle Tony-Garnier.