ibis Lyon Gare la Part Dieu

Mi habitación es muy sucia muy pequeña Parece una jaula de ratas un asco de Hotel Atención muy mala el teléfono no trabaja en el habitación por casos de emergencia un dolor de ir sin que nadie se entera que está pasando para mí fue muy mala experiencia sentía estaba durmiendo una tumba Cago

POOR DIETARY INTOLERANCE SERVICE We stayed with Ibis Lyon Gare de Part Dieu from 20/6/24 - 23/6/24. The stay itself within the hotel and the location we couldn’t fault. However, I have made a complaint regarding the inclusive breakfast. 2 out of the 3 mornings there was no gluten free food available for myself. I had to ask staff both in the restaurant and on reception several times for my dietary requirement both days. Saturday morning I was only given a small bag of muesli. Sunday morning I was severely disappointed to only receive one piece of incredibly small bread and be told that this was all they could offer as none of the kitchen staff were at work yet. I was gobsmacked by this information considering breakfast service is from 6:30am and this occurred at 7:10am. I do not find it acceptable considering my condition is not a dietary preference but an intolerance and not to mention the fact I am currently 6 months pregnant. From this, I was left but no choice to make my way to the airport to make our flight home in which to yet another disappointment, they did not also cater for gluten intolerance. Therefore I did not have anything to eat from 6am this morning until landing in the UK later this afternoon which as stated, is totally unacceptable when 6 months pregnant resulting in having to spend extra money.

Had a good 1-night stay! It was conveniently located to Gare Part-Dieu and the staff were very nice. The bathroom was clean but definitely needed updating (rust stains, damp smell etc). Bed was super comfortable! The lobby seemed like a good place to hang out - I liked that they had a water bottle refill station and a secure area to store bags.

La climatisation n'était pas encore activée et la chambre était chaude (trop chaude) pour bien dormir. Bon emplacement si on souhaite être dans le centre business de Lyon (Accès Gare, Ctre Commercial, etc)

Very helpful front desk, breakfast and service staff. Hotel stay coupled with location was super.

Xx

Great place !

Our room was small and the amenities in it limited, but we had a delightful stay. The reason: the front desk staff. Always cheerful, always helpful, they somehow create a warm, clubby atmosphere. With a little bit of self-service, everything you want is avaialble. The train station, trams, and buses are a short walk away, as is a mall with dozens of dining options that are open unitl late. A few restaurants and a laundromat are right across the road. A very pleasant and convenient way to stay in Lyon.

freindly staff

Good location with excellent laundry close by