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9.2 / 10 Guest Rating

Nairobi Serena Hotel

Kenyatta Avenue,, Nairobi, ke

Nairobi Serena Hotel - main view

About the Property

Luxurious Accommodation
Indulge in the elegant and spacious rooms at Nairobi Serena Hotel, adorned with warm colors and equipped with modern amenities for a comfortable stay.

Relaxation and Recreation
Unwind by the outdoor pool surrounded by swaying palm trees or pamper yourself at the on-site spa and fitness center, offering a rejuvenating experience for guests.

Fine Dining and Entertainment
Savor exquisite dishes at the fine-dining restaurant, sip on handcrafted cocktails at the Aksum Bar, or enjoy a variety of snacks at the poolside bar for a culinary journey.

Experience luxury and comfort at Nairobi Serena Hotel - book now for an unforgettable stay!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
1/7

Deluxe Room

Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups.

26 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

DELUXE ROOM

Non-refundable
Breakfast Included
20% OFF$408.79

$327.03

Includes taxes & fees
Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
Superior Room - Photo 8
1/8

Superior Room

Superior Rooms have king-sized beds and a private veranda. All rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens. All rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available.

44 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room

Non-refundable
Breakfast Included
20% OFF$707.85

$566.28

Includes taxes & fees

Superior Room

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$776.84

$621.47

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
Executive Suite - Photo 6
Executive Suite - Photo 7
Executive Suite - Photo 8
Executive Suite - Photo 9
Executive Suite - Photo 10
Executive Suite - Photo 11
Executive Suite - Photo 12
Executive Suite - Photo 13
Executive Suite - Photo 14
Executive Suite - Photo 15
Executive Suite - Photo 16
1/16

Executive Suite

The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available.

51 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Suite

Non-refundable
Breakfast Included
20% OFF$930.76

$744.61

Includes taxes & fees

Executive Suite

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$1,021.51

$817.21

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
Premium Room - Photo 4
Premium Room - Photo 5
Premium Room - Photo 6
1/6

Premium Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

26 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Room

Non-refundable
Room Only
20% OFF$581.25

$465

Includes taxes & fees

Premium Room

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$611.69

$489.35

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$621.93

$497.54

Includes taxes & fees

Premium Room

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$654.5

$523.6

Includes taxes & fees
Executive Room - Photo 1
Executive Room - Photo 2
Executive Room - Photo 3
Executive Room - Photo 4
Executive Room - Photo 5
1/5

Executive Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views.

26 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Room

Non-refundable
Room Only
20% OFF$430.11

$344.09

Includes taxes & fees

Executive Room

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$452.64

$362.11

Includes taxes & fees

Executive Room

Non-refundable
Breakfast Included
20% OFF$470.8

$376.64

Includes taxes & fees

Executive Room

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$495.46

$396.37

Includes taxes & fees

Guest Reviews

9.2
Exceptional555 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great location.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money8.3
Food and Beverage8.8
Overall Experience9.5

Select topics to read reviews

V
VeronikaczCZ
Verified booking
solo_traveller
Standard Room
Stayed in Feb 9, 2026

"Charming, old-stylish hotel with lovely staff"

10.0

Exceeded my expectations! Comfy bed, stylish room, large interiors as well as garden, nice pool, rich breakfast,... But above all: the staff!! Each and everyone is unbelievably nice, obliging, always smiling. Mrs Jane from Cafe Maghreb helped me tremendously!

Last night, a wedding party in the garden was way too loud.

Helpful?
O
OwenmwMW
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"Exceptional"

9.0
Helpful?
M
MargaretdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Feb 8, 2026

"Exceptional"

10.0
Helpful?
N
NicholasnlNL
Verified booking
couple
Standard Room
Stayed in Jan 31, 2026

"Great for business"

9.0

Location and facilities for business

Terrible experience with airport transfer on arrival which left me waiting for over an hour at the airport late at night with a difficult to reach reception desk.

Helpful?
M
MbuguausUS
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
M
MbuguausUS
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
J
JohngbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 30, 2026

"Perfect for a conference attendee like me."

10.0

Very helpful staff who went above and beyond every time! Wake up call was accompanied by code to the room. I missed lunch one one day, but they provided a late meal to compensate. Staff were sincere and really treating to make their hotel the best. In my opinion it is the best. Fantastic work from all the staff. A great place to stay.

Not in the centre, so a walk Donn a busy road to reach the town.

Helpful?
M
MbuguausUS
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
S
stephenusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 29, 2026

"When choosing a Nairobi hotel, look no further than the Serena"

10.0

it is a superb hotel and everything they do is first class.The pool area and grounds are maintained nicely and the restaurant offering are excellent.

I have no idea what could be done better.

Helpful?
S
stevegbGB
Verified booking
extended_group
Standard Room
Stayed in Jan 27, 2026

"Very Good"

7.0
Helpful?