9.2 / 10 Guest Rating

Nairobi Serena Hotel

Name: Nairobi Serena Hotel
Address: Kenyatta Avenue,, Nairobi, ke
Rating: 9.2

Kenyatta Avenue,, Nairobi, ke

from US$310 / night

About the Property

Luxurious Accommodation
Indulge in the elegant and spacious rooms at Nairobi Serena Hotel, adorned with warm colors and equipped with modern amenities for a comfortable stay.

Relaxation and Recreation
Unwind by the outdoor pool surrounded by swaying palm trees or pamper yourself at the on-site spa and fitness center, offering a rejuvenating experience for guests.

Fine Dining and Entertainment
Savor exquisite dishes at the fine-dining restaurant, sip on handcrafted cocktails at the Aksum Bar, or enjoy a variety of snacks at the poolside bar for a culinary journey.

Experience luxury and comfort at Nairobi Serena Hotel - book now for an unforgettable stay!

Facilities & Amenities

Health or beauty spa nearby

Offsite parking discounted rates available

Fitness facilities (surcharge)

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Terrace

Important Information

Check-in & Out

Check-in

Check-out10:00 AM

Property Notes

Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

9 rates found

1/7

Deluxe Room

Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups.

26 sqm

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

DELUXE ROOM

Non-refundable

Breakfast Included

20% OFF$410.84

$328.67

Includes taxes & fees

1/8

Superior Room

Superior Rooms have king-sized beds and a private veranda. All rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens. All rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available.

44 sqm

Sleeps 3

1 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Superior Room

Free cancellation

Before Jun 30 (1 days)

Breakfast Included

20% OFF$703.15

$562.52

Includes taxes & fees

1/16

Executive Suite

The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available.

51 sqm

Sleeps 3

1 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Executive Suite

Free cancellation

Before Jun 30 (1 days)

Breakfast Included

20% OFF$924.63

$739.7

Includes taxes & fees

1/6

Premium Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

26 sqm

Sleeps 2

1 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Premium Room

Non-refundable

Breakfast Included

20% OFF$465.61

$372.49

Includes taxes & fees

Premium Room

Free cancellation

Before Jun 30 (1 days)

Room Only

20% OFF$614.36

$491.49

Includes taxes & fees

Premium Room

Free cancellation

Before Jun 30 (1 days)

Breakfast Included

20% OFF$657.38

$525.9

Includes taxes & fees

1/5

Executive Room

26 sqm

Sleeps 3

1 Queen bed (151-180 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Executive Room

Non-refundable

Breakfast Included

20% OFF$387.95

$310.36

Includes taxes & fees

Executive Room

Free cancellation

Before Jun 30 (1 days)

Room Only

20% OFF$454.63

$363.7

Includes taxes & fees

Executive Room

Free cancellation

Before Jun 30 (1 days)

Breakfast Included

20% OFF$497.63

$398.1

Includes taxes & fees

Guest Reviews

9.2

Exceptional555 verified reviews

AI Summary

Guests highly rate the excellent service and frequently praise the great location.

Select topics to read reviews

Simon

Verified booking

solo_traveller

Standard Room

Stayed in Jan 6, 2026

"Exactly what I wanted so I will stay twice more during this trip."

Excellent

8.0

Warm, friendly staff. Traditional and not too modern but comfortable and with everything I needed. Nothing was too much trouble for staff and they always looked happy. Some who I recognised have worked here for more than 20 years. Good food. African buffet was wonderful.

Helpful?

Abderrahmane

Verified booking

couple

Standard Room

Stayed in Jan 5, 2026

"Exceptional"

Exceptional

10.0

Hotel très bien situé pour découvrir le centre et les quartiers intéressants de Nairobi. Très bon petit dejeuner.

Helpful?

Jason

Verified booking

couple

Standard Room

Stayed in Jan 4, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Abshir

Verified booking

couple

Standard Room

Stayed in Jan 3, 2026

"it was an awesome stay"

Exceptional

10.0

The location and the cleaning

The facility and location

Helpful?

Verified booking

family_with_children

Standard Room

Stayed in Jan 2, 2026

"Exceptional"

Exceptional

9.0

Helpful?

david

Verified booking

couple

Standard Room

Stayed in Jan 1, 2026

"Exceptional"

Exceptional

10.0

Helpful?

ROSEMARY

Verified booking

solo_traveller

Standard Room

Stayed in Jan 1, 2026

"A beautiful/fabulous experience always, Thank you very much GM, Anthony and your esteemed team!."

Exceptional

10.0

Great hotel. Consistent with high quality facilities, amenities and service, bed linen etc. Myself and family have returned again and again for years. The staff, lead by the GM and his Deputy are simply amazing! they always go out of their way to make our stay enjoyable in every way possible. Most efficient service with a beautiful smile always from all - security, concierge, reception, restaurants, spa, housekeeping! Truly appreciated.

Everything was fabulous!

Helpful?

sharon

Verified booking

couple

Standard Room

Stayed in Jan 1, 2026

"Best hotel in Nairobi"

Exceptional

10.0

Second time staying at this hotel and it did not disappoint. Fabulous staff as always. Food, restaurant and room service top class. Best hotel in Nairobi

Helpful?

sharon

Verified booking

couple

Standard Room

Stayed in Jan 1, 2026

"Fabulous stay"

Exceptional

10.0

Fantastic hotel. Service amazing Restaurant staff very helpful and friendly. Room was spacious, room service excellent

Helpful?

Ralf Stefan

Verified booking

couple

Standard Room

Stayed in Dec 28, 2025

"Sehr freundliche Mitarbeiter, kleine oranisatorische Schwächen"

Excellent

8.0

Sehr freundliche hilfsbereite Mitarbeiter, besonders hervorzuheben der Concierge John. Bequeme Betten.

Shuttle vom Flughafen hat nicht gut funktioniert. Kleine technische Schwierigkeiten mit dem elektrischen Türschloss.

Helpful?

7 8

10 10

Discover

Settings

Nairobi Serena Hotel

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Room

Amenities

Superior Room

Amenities

Executive Suite

Amenities

Premium Room

Amenities

Executive Room

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exactly what I wanted so I will stay twice more during this trip."

"Exceptional"

"Exceptional"

"it was an awesome stay"

"Exceptional"

"Exceptional"

"A beautiful/fabulous experience always, Thank you very much GM, Anthony and your esteemed team!."

"Best hotel in Nairobi"

"Fabulous stay"

"Sehr freundliche Mitarbeiter, kleine oranisatorische Schwächen"