The Churchill Hotel Near Embassy Row

Заселились в 2 часа без проблем, персонал очень профессиональный

Brak cieplej wody

The bathroom was very clean, and the toiletries were excellent. There was also a very good body lotion and a high-quality hair conditioner. After the shocking incident that had occurred during the night, the female receptionist on duty offered me a free breakfast the next morning and tried to find out what had happened. I also thought it was very kind of the first male receptionist to offer me a different room when I asked for one.

I checked in and was given the so-called junior suite, that I had booked. Since I found the room rather dark and gloomy, I asked for a different room and the receptionist gave me room 814. It was smaller, but a little brighter. At 10:55 p.m., a man I didn’t know opened the door to my room from the outside and tried to get in. Thanks to my guardian angels or perhaps divinely guided intuition, I had just come out of the bathroom & was standing in front of the door because I had heard noises outside. When the stranger opened the door, which led directly into the room, I immediately pressed myself against it and managed to close it. Strangely enough, he reacted with neither astonishment, fear, nor surprise. I asked him through the door why he had been able to open it. He replied that the hotel staff must have assigned him that room. After that, I couldn’t sleep anymore and didn’t feel safe at all in that hotel! That night, after the alarming occurrence, I tried calling the front desk; at first, a woman hung up on me. Then the phone in the room stopped working, so I used my own cell phone. She didn’t answer the phone anymore. I tried several times. Then I sent an email, but received no reply. The male receptionist at check-in was quite friendly, and the receptionist on duty the next morning was also quite friendly; she tried to figure out what had happened and offered me a free breakfast. However, due to the indifference of the person on duty that night, I couldn’t give the staff a good review. The location wasn’t very central, there was a lot of construction going on nearby, and I didn’t feel entirely safe in the evening when it was dark. As a woman traveling alone, a situation like that is very scary. After that frightening incident, I would have thought it only fair if they had refunded part of my room.

Habitaciones cómodas.

Se exige un depósito de 100 dólares por noche y solo lo reembolsan 5 días hábiles después según el personal de recepción, esperamos que así sea, pero es algo incómodo ya que es casi el doble de la reserva y no se avisa de este tema en la políticas o condiciones de reserva.

I was in Room 722, which had a terrible damp/mold problem. Several weeks later, I am still coughing. I arrived late at night and thought at first that it was just that smell you sometimes get in over-air conditioned American buildings, but the next day I realised that there were damp spots on the ceiling and the wallpaper was peeling. They shouldn’t be renting this room out, but, hey, anything for a buck, right?

地理位置很不错，如果不是门口在施工，应该讲没任何不便。周围是使馆区，安静舒适。

不知道什么原因给我们安排的房间距离外部空调排风管很近，就在窗户边，噪音比较大，所以第一天晚上睡眠不好，特别有时差的情况下。到前台要求换房间，服务生说房间已经被计算机系统锁死，没有办法更换。我给主管发了换房要求的邮件，开始说全部售空，后来说可以更换，但是到了前台又说是邮件估计发错了。对于这一点我觉得不够满意。另外，洗澡间的设计有问题，淋浴的水流的卫生间到处都是。如果不穿拖鞋则满脚都是水。另外，周围购物不便。