The Churchill Hotel Near Embassy Row

We liked the hotel, I loved the smell when you entered the lobby, near the train, beautiful location. Restaurants near by and good vibes. The staff was very nice, kind, and friendly. The room was pretty clean. Nice and comfy bed. We had two complementary bottles of water.

We didn't like the temperature in the room. Those 2 days we couldn't manage it, I tried to adjust the thermostat but it was stuck or fixed I couldn't bring it down. It was 73-74 degrees inside the room. The front desk person mentioned that it was only the second floor with that problem and offered us to change rooms. But the problem was in the entire hotel. Something with heat/ac issue that it couldn't be fixed immediately. We couldn't sleep well. I ended sleeping with a wet towel on me.

The room was beautiful. The staff were polite and professional. The construction made it difficult to navigate but that's not really your fault. Lastly I wish there was one larger trash can.

One of the elevators was broken. The AC didn't work very well.

Lovely view, clean space. Will definitely stay again

La ubicación

Las alfombras de la habitación

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LONG REVIEW- APOLOGIZE IN ADVANCE. I am currently at this "hotel". Me and my family arrived after a long travel day around 945pm to no parking. The entrance was blocked by 4 vehicles so I circled the area roughly 3 times. Finally, I decided to block the street to go in to get answers. Before I could get out of my vehicle, a very apologetic young man approached about the parking situation. He explained he was pulled from the restaurant to help because they are short staffed, they didn't expect so many guests. He directed me to a garage across the street. If you have been to DC then you know across the street is not as easy as it sounds. I get over to the garage to find it closed. I maneuver back to the hotel and at this point, my patience is GONE. The same gentleman, still apologizing, says I can do valet. I think that was their plan all along. I never do valet,don't trust it, and I told him this. He offered to allow me to park my own vehicle. This was the smallest,tightest parking lot I've ever seen. I had staff park while I watched because I was scared to hit someone. I noticed there were only 2 spots left so idk where they would put your vehicle after that. I finally go in and the front desk advises me valet is $75. What were my other options? She said street parking is free or there are other garages. Where are these garages? And again, if you've been to DC you know street parking is nonexistent. Atp,WHATEVER, I'm tired. Get to the room, it's a sauna. Thermostat reads 69 but it feels more like 79. I cut on the air and wait for the room to cool, never happens. The reading actually rose to 71. I felt sorry for the kids I was traveling with but I didn't notify anyone because, like I stated, I'm tired. I just want to try to sleep and leave as early as possible! Gave it a 2 because the room was clean and a nice size (but 1 washcloth for 4ppl). * they brought my car around from valet and parked me in the pouring ! Really ! *

They are not forthcoming when there are problems at the hotel. The first night we arrived. Apparently there was a Watermain break, which obviously is outside of their control, and yet the person at the front desk never even bothered to tell us that our room had no water. Furthermore, apparently the air-conditioning wasn’t working, and our room was at 77° all weekend, again no one told us that there was an ongoing problem until we asked.

Lack of transparency when there are problems with the facility. Also a general rudeness of the staff at the registration desk.