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9.1 / 10 Guest Rating

Grand Hyatt Jakarta

Jl. MH Thamrin kav. 28 - 30, Jakarta, id

Grand Hyatt Jakarta - main view

About the Property

Luxurious City Stay

Modern Facilities: Grand Hyatt Jakarta boasts an outdoor swimming pool, WiFi access, and on-site restaurants and bars for a convenient stay.

Elegantly Decorated Rooms: Each room is air-conditioned and equipped with modern amenities including a flat-screen TV, minibar, and en suite bathroom with luxurious toiletries.

Dining Variety: Indulge in a culinary journey with options like fresh seafood and steak at C's Restaurant, Japanese dishes at Sumire, and Western/Indonesian delicacies at Poolside Restaurant.

Experience luxury and convenience at Grand Hyatt Jakarta. Book now for an unforgettable stay!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional952 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the luxurious room quality.

Categories

Cleanliness8.2
Service8.7
Location10.0
Room Quality9.7
Amenities9.7
Value for Money9.2
Food and Beverage7.7
Overall Experience9.7

Select topics to read reviews

I
Ismul AzhambnBN
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Would most likely to stay at this hotel again in the future"

10.0

10/10 service and hospitality. Breakfast was excellent

Helpful?
L
LitagbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
N
nurhafilahf
Verified booking
NONE
Standard Room
Stayed in Jun 18, 2026

"Best experience"

10.0

the area is accessible to malls, all is top notched, my family loves it overall is amazing, the staff is friendly and helpful too - can't wait to visit again:)

Helpful?
E
elliss988
Verified booking
NONE
Standard Room
Stayed in Jun 18, 2026

"Amazing stay"

10.0

The location is strategic, the staff are friendly, the food is delicious. I will come back again with my family and friends.

Helpful?
D
Dr. HazlinamyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
A
AmeliasgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"A comfortable stay in the heart of the city"

10.0

Comfortable, clean, great location

Nil

Helpful?
M
m0hdshahrinhKUALA LUMPUR, WILAYAH PERSEKUTUAN
Verified booking
Family
Standard Room
Stayed in Jun 16, 2026

"Exceptional Service & Heartwarming Experience at Grand Hyatt Jakarta ⭐⭐⭐⭐⭐"

10.0

Hello Grand Hyatt Jakarta, We would like to express our deepest gratitude to the entire team for making our family stay truly memorable and special. From the moment we were warmly welcomed and picked up at the airport by Mr. Tri until the day we returned to Malaysia, every detail was handled with care and professionalism. Mr. Tri was outstanding — he assisted us throughout our entire trip and made everything so much easier. Special thanks to: Ms. Ajeng (Front Desk) for the smooth, friendly, and professional check-in and check-out Mr. Tan (Concierge) for escorting us to our room Mr. Awang & Mr. Rahmat Fauzi (Housekeeping) for keeping our room spotless every day Mr. Dani (Concierge) for helping us with food orders through the app Ms. Miah and the team at Grand Cafe for the delicious daily breakfast and the wonderful birthday surprise Ms. Rania, Ms. Rey & Ms. Aina (Guest Experience) for arranging our Goldenbird airport transfers and for the beautiful birthday surprise that truly touched our hearts Mr. Eli Setiawan & Mr. Sigit Kurniawan (Security) for their calm guidance and assistance during the student demonstration day, and for helping us get necessities from IndoMaret We felt safe, well-cared for, and genuinely appreciated throughout our stay in Room 1009. The service went far beyond expectations. Thank you once again to all the staff who made our family holiday so beautiful. We will definitely return in the future! Till we meet again! Family from Malaysia (Room 1009)

Helpful?
4
478lidar
Verified booking
NONE
Standard Room
Stayed in Jun 15, 2026

"1st visit to Jakarta"

10.0

The room is comfortable and clean. Location is very strategic since it is a walking distance to many exciting malls. The breakfast buffet spread is great. Staff are also very friendly polite and helpful

Helpful?
D
DirectseafoodasiaPECATU, BUKIT PENINSULA, BALI
Verified booking
NONE
Standard Room
Stayed in Jun 14, 2026

"Grand Hyatt never fails to meet expectations"

10.0

Superb location connected to plaza indonesia. Dined at Club Italiano. the room was very comfortable with a great view. I will be back

Helpful?
J
jeffersonc8SINGAPORE
Verified booking
Business
Standard Room
Stayed in Jun 14, 2026

"Grand Hyatt Jakarta (Bad Wifi and Flickering TV)"

4.0

Below average, poor internet speed and TV not working. Good breakfast and clean room. Friendly staff. Overall experience should be improved.

Helpful?
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