OUTRIGGER Waikiki Beachcomber Hotel

Excellent location close to Waikiki Beach access. A very comfortable spacious room with balcony views of the ocean and Kalākaua Avenue.

No negative comments

It’s location is close to everything. Rooms were clean and staff very friendly and helpful

Good location rooms were well equipped comfortable and clean

The staff in the aroma cafe were less than ordinary, their service was horrible. I have never seen three more miserable people working in one place.. they advertised Happy hour and it was a bit of a joke. They all had their bottom lips out like it was the worst day of their life.. 3 days in a row. It really soured the experience of sitting around the pool. We also had no body soap in the shower in our room, we advised the room attendant. It didn't get topped up for over 24 hours?

The location was great

They didn't have any parking. We had to park at a different location than the hotel. The parking structure was a pain to find and we got lost. We didn't get room service. They overbooked the room we reserved and we got moved from a king bed to two full size beds. The pillows were very hard and uncomfortable; we had a hard time falling asleep.

The hotel is nice and in a prime location. The staff were excellent, starting with the Front Desk. Joshua was amazing and extremely friendly. We did not like our room at first and he was able to accommodate us with a much better room in a very short turnaround. The valet drivers were also extremely friendly and provided amazing recommendations for us!

Not too many complaints, but I will say the price for this hotel is a bit steep and the bathroom was nice but was a bit small and and some wear and tears.

Es war alles da was man für 2 Nächte brauchte.

The property is in an excellent location in the centre of town. There are shops, food halls surrounding. Can walk to everything.

The bar downstairs has the rudest staff, it’s our second stay and we have had issues with the manager on both occasions being unhelpful, rude and aggressive. She ended up abusing the bartender because she allowed our party to sit at a table allocated to us before everyone arrived. Half the place was empty. She then came over to us and told us off for sitting down at the table while the tail end of the group was waiting at the bar to be served. They then hit us with a 20% mandatory tip for more than 6 people. We went to the bar to order drinks and didn’t end up eating!!

The location is great. Right next to shopping and food.

The bed was okay, a bit hard for me. The pillows were very hard.