Suburban Studios Copley Akron West

Location

Out of dishes, overbooked deluxe rooms and gave me a regular room for the same price, unprofessional staff, the fire alarms going off and lack of communication was unsafe, stained carpet in the room, hole in drywall in room, room was not equipped with items listed online (hair dryer, coffee maker, toaster) and breakfast was a joke. Coffee, oatmeal packet, granola bar and muffin. Emailed Extended stay and they never responded.

No breakfast

Old cigarette burns all over carpet and furniture. Splattered substance on ceilings and walls and broken bar/counter in kitchen. Bathtub peeling.

Facility smelled horrible from the moment you walked in. The floors were filthy and the room wasn’t much better. Why have a kitchenette if there is no plates, utensils etc in the room? I’m sorry, they were available for an extra charge which is just ridiculous. Pillows and bedding were horrible.

poor check in, room was not ready had to wait over 20 minutes for a room

Craphole. We were advised upon arriving that the lights in the bathroom did not work and there were no other rooms. We were only staying the night and had no other choice. We had our dog with us. Reserved a queen bed, got double beds. No light bulbs in any of the lamps. The room is in desperate need of repair. There was moldy food in the cupboards. The hotel rep was nice and pleasant.

To many employees hanging out in front of hotel, like it was a club. And front lobby needs updated. My reservation was for a deluxe room, with a sofa bed, there wasn’t a sofa bed in my room.

I like that it had all the necessities for a lengthy period of stay.

It was dirty, chair in room was ripped, the carpet was filthy, refrigerator was dirty and dusty on top. Rusty burner covers on the stove. Appeared that cabinets hadn't been wiped down for quite some time. Bathroom wasn't too bad....dust build up all along the floor/wall angle though. Manager needs to get on the ball.

Reservation was made for one room with two double beds, upon check-in the clerk compted another room for better sleeping arrangements.

The room itself was fairly clean but the carpet not good at all. Very stained wouldn't want to walk on it without shoes on my feet needs a really good cleaning or replacement.