Hotel Dann Carlton Belfort Medellin

Check-in & Out

Property Notes

Please note extra beds are only available in the junior suites and suites. As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival. This tax is not automatically calculated in the total cost of the reservation. Please note that additional guests will need to pay an additional surcharge. The hotel will charge the guests credit card or deposit if there is an additional guest. When booking 3 rooms or more, different policies and additional supplements may apply. To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT. If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable. According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and sign the hotel registry for each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. and the cancellation of the charge cannot be requested. Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.”Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.