The Royal Sonesta Chicago Downtown

Fab location and really lovely hotel . Very spacious and clean . Comfortable beds and friendly and helpful staff t. Would stay again and highly recommend.

There wasn’t anything that we didn’t like

Room on the 8th floor very quiet, good size and massive bathroom with two sinks. This location is perfect and the view down the river is well worth any extras.

Price dropped by quite an amount, didn't offer the option of rebooking as I paid a non cancellable rate. Which I did to guarantee a room, seems that kind of loyalty is not rewarded. Was told we would get free drinks vouchers, but never gave them to us. Had no rooms at all available to extend check out time. Door was chapped bang on 11am by housekeeping (perhaps a coincidence) Also not keen on doormen insisting taxis are cheaper, must uber was much cheaper.

rooms were nice great view overpriced though oh yeah the parking sucked

guy didnt even give my room keys then you would think for a 700 dollar room id have a lil mini bar or something! no room service no nothing

Staff was great help always and made sure my stay was comfortable. Hotel location was downtown right opposite Chicago river walk so easy to get around anywhere you like by walk. Normal check out time is around between 10 and 11 as my flight was late at night so they let me check out at 3pm afternoon with the small charge so if you let them know before hand I guess your not rushing really next morning when you check out

I wish they could offer breakfast buffet in the mornings because on their breakfast food menu there wasn’t much there to eat or probably you like otherwise my stay was brilliant.

AmAmazing hotel, and check-in was easy. Kass greeted us with a smile and made a difficult day of traveling better.

Everything-it was perfect

Nothing !