Holiday Inn Dallas Market Ctr Love Field by IHG

Convenience

I booked a 2 bed room and twice i was given a 1 king room so I just didn't bother to correct them anymore

The restaurant was nice. Breakfast was good and the people were very friendly very clean.

When we came in to check in, the lady wasn’t really friendly at the front desk, which is different from what we’re used to because the last time we were there which was a week prior to that the facilities were great. The front desk welcomed us warmly the visit was wonderful this time we walked in like I said the lady wasn’t real friendly, but it was OK. We were fine but when we got to our room later through the night something happened I don’t know what but it was very hot in there and humid in the room and we didn’t sleep very well so when we got up that morning to check out at 7 o’clock, we told her that we had had a bad night and that that something was wrong with the room and we told her about the situation with the AC and everything and she didn’t seem that she cared about the issue just kept checking us out and that was it. I don’t even remember her telling us to have a good day. We went to the restaurant to have breakfast and that kind of helped us in the day with a good start because the breakfast was good and everybody in the restaurant was very friendly when I left the restaurant. I walked up to the front desk and I grabbed a card from the the holder so I could find out who the general manager was my husband is an IG member and I just have never seen such service as we got when we checked out.

Everything