Home2 Suites By Hilton West Bloomfield Detroit

Our room was great. The staff were friendly and accommodating. The only suggestions I have are to switch to smart televisions, so that guests can watch their streaming services, especially for extended stays. Also, the washers were breaking/broke, so having those fixed immediately would be nice. When guests are there for extended stays, we are in need of washers and dryers quite often. Other than those two suggestions, our stay was great.

The room was great. The staff was excellent. I just wish they had smart TVs that were strong enough to pick up the WiFi so we could watch our streaming services. Also, I wish the washers and dryers could get fixed immediately when they break. Other than those two small suggestions, I would highly recommend this property.

First time staying at Home2 hotel. I would highly recommend it especially for families and extended stays.

The hotel was very clean. The staff was super nice, friendly, and helpful. Daily free breakfast was another positive about this stay.

Very simple and straight forward accommodations.

Very clean, and comfortable!!!

We stayed here for 4 days while visiting family in the area. The hotel was clean and bright upon arrival, but that's about where the charm ended. Our biggest complaints were room cleanliness, breakfast, and lack of staff. When I got to my room, we found a MOLDY plate in the dishwasher. Immediately closed that and ignored, as we didn't have a need for the dishwasher, but still really disgusting. We also saw makeup stains on the sheets my children were using on the pullout couch, which made it clear that things were not cleaned properly between guests. The shower had a shampoo and body wash bottle. Both bottles had the same clear soapy contents in them, so I have no idea what they are using in those refillable bottles, but it's certainly NOT what is labeled and that seems dishonest and concerning. There was hardly anyone ever present at the front desk. I stood there for 10 solid minutes one morning, waiting for someone to give a crap enough to come to the desk. Multiple staff members walked by me, locked eyes with me then moved on without a word. Breakfast - PITIFUL! They pitch a free hot breakfast with "endless possibilities". Each morning, we were met with total disappointment. This is all they had: 3 stale cereals in dispensers, yogurt/toppings, powdered eggs, old turkey bacon, mushy mini hashbrown rounds, old breads, and waffles. It was the saddest breakfast I've ever seen, but hey... you get what you pay for. It's definitely not what the website indicates.

Everything

2nd time staying and just as great as the first time. Will always look to stay here when we’re over this way.

Very quiet